I stayed here before I was meeting girlfriends for a Three Pines tour. Quiet hotel, the staff is very friendly and helpful. The free breakfast is served very elegantly with beautiful presentation. My room was spacious. The hotel has a large clothing shop downstairs. Parking is free if you park in the open air lot-$15 C if you park in the garage downstairs.

“Really enjoyed our stay at this hotel in Bulgaria. The place was clean, comfortable and had a lovely atmosphere. Staff were friendly and helpful, and everything felt relaxed and well looked after. A special mention to Venco the entertainer, who was fantastic and added so much fun and energy to our stay. Great location and a very enjoyable holiday — would happily return.”

Très bon accueil. H?tel très propre. Restaurant au top. Et région extraordinaire. Je recommande vivement.

The cleaning lady came in my room an hour before checkout. In the hot water didn't work on the second floor in the roll.in shower

酒店回复：Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced during your stay. It is certainly not our standard for housekeeping to enter a guest room prior to checkout time, and I understand how uncomfortable that must have been. Please be assured this will be addressed with our team to prevent it from happening again.I am also very sorry to hear about the issue with the hot water in the second-floor roll-in shower. This is not acceptable, and I will ensure our maintenance team investigates and resolves this promptly.We truly value your feedback as it helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future.

Nice property! But was disappointed in the breakfast

Make sure to get upper floors for sunset view rooms, otherwise you will see sunset over the front building.

酒店回复：Hi Kenneth,We appreciate your insights about the sunset views. Your feedback is valuable, and we’re sharing it with our team to enhance future guest experiences. We hope to welcome you back for another stay soon.- The Staff at Crowne Plaza Ventura

Very quirky and cute little bed and breakfast walking distance to the town center. Enjoyed our stay but there is a dog in the complex that barks all night. Also pay attention when booking because breakfast is included but the booking site asks you to add it for a fee. I would give it a five for cuteness and convenience if the dog is dealt with ??

Charming and spacious! Would love to stay there again.

A localiza??o é excelente. Funcionarios educados e prestativos.

Glen Clova is a wedding venue the end. Reviews from walkers climbers are true, very poor service from the bar, and soup appears to be the only thing available.. On a day with a wedding (there are a lot) don't expect even soup. Very short staffed, so all hands to the wedding... Primary business. The lodges are OK but in need of refurbishment.

酒店回复：Thank you for your review, we welcome all reviews both positive and negative. I think from what you said your visit must have been at the start of April as we have been doing lunches midweek from Easter Monday. Unfortunately it’s not financially viable to open for lunches during winter to Easter as some days if the weather isn’t great, we may only have a handful of people come up the glen. However we appreciate that guests coming off the hill may just need something warming which is why we do offer soup even when our food service is not open. Our opening hours and our service offerings are detailed on our social media and website and we do always encourage guests to book where possible so there’s no disappointment when someone appears and we cannot offer what they would like or we are on limited service due to a pre-booked event. We hope to be able to welcome you back again in the future.