What a nice place smaller size room but well maintained and very clean. Will definitely go back

酒店回复：Thank you, Douglas, for your kind feedback. We’re glad you enjoyed the cleanliness and well-maintained condition of the hotel. It’s wonderful to hear you’re planning to return, and we look forward to welcoming you back again soon.

Clean room, great heating and plenty of hot water

Excellent staff, very polite and helpful. Beautiful, serene surroundings. Breakfast or a glass of champagne out in the patio surrounded by beautiful plants is amazing.

Un accueil chaleureux et de qualité. Des chambres originales, un environnement calme et plein de charme, une restaurant sur mesure. Nous recommandons sans aucune réserve. Merci a toute l'équipe.

clean spacious room, has everything you need

While this is a decent hotel, the high price point doesn’t fully align with the experience. The location is excellent, sitting right next to the shopping mall entrance, and the concierge service is top-notch. Rooms are clean and feature a minimalist, Muji-style design; however, the extreme simplicity feels a bit underwhelming upon arrival. On the downside, the bathroom is small and the bed is uncomfortably firm. Breakfast was a major disappointment, offering limited variety and subpar taste. Additionally, the adjacent two-story Muji shop feels cramped and has a surprisingly limited product selection.

酒店回复：尊敬的客人：感谢您的入住与点评！我们始终秉承着“反奢华，反简陋”的理念，致力于为您提供质朴且有品质的住宿空间，针对您提到的床品偏硬的问题，我们后续会针对床品软硬度进行优化调整，以更好的契合不同客人的睡眠需求。对于早餐的品味以及种类，因酒店和餐厅是分开运营管理，我们也会将您的意见反馈给餐厅部门进行优化整改，期待后续能为您带来更好的用餐体验。酒店的极简设计是我们传递“去繁留简”生活态度的表达，若您有其他的疑问，欢迎随时与我们沟通，期待您的再次光临，祝您生活愉快！

Stunning place with an impeccable service. Our personal assistant Zaid, was lovely and efficient, supporting us with everything that was needed. Thanks!

The best staff. Lazar, one of the waiters in the hotel restaurant was unbelievably great. Everyone was wonderful, but his customer service skills were outstanding. This is a great hotel. Can't wait to go back the next time I visit Novi Sad. Just a heads up that there is a bit of a walk to the city center. It is a beautiful walk, and there are cafes along the way that you could stop by for a coffee. There are plenty of taxis too. 20 to 25 minute walk, 5 minute taxi ride. The hotel is well worth it. The food in Serbis is great, and inexpensive. Novi Sad is a must-visit. It's absolutely one of the most beautiful cities in Europe, and it's all walkable.????????

酒店的小美女劝我不要去湿地晚上危险，我没听我被树叶碰了一下头顶，回来洗头发现头顶有大包还疼，以为是被蜱虫叮咬了，吓完了！第二天早上摸头有硬痂以为是虫子，前台的小美女説就是黄水结痂。也不知道为什么，是被虫子咬了还是过敏了，感谢全季前台小美女的服务和帮助，一个人旅行不容易得到帮助必须五星好评！暖心??服务人员的素质相当的高??附近美食给大家推荐嘻嘻??

酒店回复：亲爱的宾客您好，非常感谢您暖心的五星好评，看到您的留言我们既担心又欣慰～很庆幸前台小伙伴及时安抚到慌张的您，能在您独自旅行时给予贴心帮助，是我们最开心的事。夜间湿地植被茂密、光线较暗，出行确实容易磕碰，后续外出也一定要多多留意自身安全。很高兴我们的服务能让您旅途倍感温暖，祝您往后旅途平安顺遂，万事顺心，期待您再次光临全季～

Beautiful setting! Super clean and comfortable. Excellent restaurant attached

酒店回复：Thank you, we appreciate your feedback!