The Bury inn is by no means the best of premier inns however it’s usually passable until this occasion. On entering the room I was greeted by a strong drainage smell and a large bleach stain on the carpet by the door . I immediately opened the window to try and get rid of the smell . I tried to have a wash and there was no hot water i managed the first evening hoping it would be ok this morning but no it wasn’t ! I couldn’t shower and had to wash in cold water . I reported to the lady who was on reception she said she would record the issue and gave me a number to ring customer services when I got home . This I did and without question I have been refunded the ￡77 charge in full which I am satisfied with. Over recent visits I’ve noticed standards are definitely slipping, rooms are drab and crying out for maintenance. Premier inn always had the edge over the travel lodge, however that now seems to have reversed and traveloge properties now seem much better

Clean spacious room. Good staff, nice property. Recommend it.

酒店回复：Thank you so much for your review. We appreciate your business.

Beautiful lobby, friendly staff! Decent location with plenty of parking.

酒店回复：Dear Valued Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Super Nice staff, super location and resort… we had an excellent stay at Cassia Hill!

酒店回复：Hi Noemie, Thanks for leaving us a lovely review. We are happy to know that you had an amazing stay with us ?? we hope to see you again .Thanks for choosing us ??

polite staff

Amazing experience will stay again

One of the best hotels I have stayed at in my life. Beautiful grounds, attentive staff, all the amenities you coudl ask for!

View was beautiful a room was clean but could have been a lot cleaner. Overall we enjoyed our stay

Greatest vacation of all travel vacations ever in my life of 40 years. The butler to the chef to the staff is perfect. Saeed was always on time and no complications obvious professional with expertise in luxury.

La stanza era buona ma il bagno no .. appena ristrutturato ma in maniera grossolana e la tavoletta de water era posizionata sulla cassetta dell’acqua .. perciò l’acqua scorreva quando usavi il water .