When I got in my room last night someone had used my toilet and either not flushed it long enough or at all. There was literally poop, pee and toilet paper in the toilet. Absolutely disgusting.

酒店回复：Dear Mr. Surace,Thank you for sharing your feedback.Please accept our sincere apologies for the inconvenience experienced during your stay. Your comments have been shared with the concerned team for review and follow-up.We truly appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Kind regards,