Very well positioned right on the river. Very clean and modern. Good sized rooms. Drinks and food very reasonable. Lovely, helpful staff. Was some outside space on a rooftop which could be made to look fantastic. Looks as though was a smoking area.

酒店回复：Dear guest Many thanks for your pretty comment. Have a good day Maryline LAVENU Manager

Most amazing experience ever! The staff went above and beyond to make us feel welcome and cared for. Nothing was too much. Chaitanya, Zellu and Naz provided us with everything we needed and even things we didn't think we needed.

The room was clean, had a beautiful view and the bed was comfortable. Staff was kind.

服务很好 环境也是 离古城很近 交通位置很好 配套设施也很完善

酒店回复：全屋智控??迷你小冰箱??免费停车??亲爱的宾客您好??！非常感谢您给出的满分好评，看到您住得舒心，我们整个团队都特别开心。很高兴您喜欢我们乾净整洁的环境和宽敞明亮的房间，零压床垫和舒适床品能让您睡得安稳，就是我们最在意的事?。我们始终坚持用心打理每一处细节，也很荣幸能为您提供热情周到的服务，便捷的地理位置和超高性价比能让您的旅途更省心。您的认可就是我们前进的最大动力，我们会继续保持这份用心，把每一次入住体验都做到更好。期待您下次再来丽江，依旧选择我们，祝您旅途愉快，万事顺遂??！

Une fois de plus un séjour parfait avec un personnel attentif et attentionné, avec une réponse à toute demande. Une chambre propre et confortable, un petit déjeuner tout simplement exceptionnel. De plus l'emplacement est idéal pour visiter Dijon à pied. Nous avons déjà prévu d'y retourner.

Excellent service by the staff who were polite, courteous and most importantly responsive to each and every need of the guests. A special mention to Shekar, Ravi and Manoj at the restaurant and also Chef Ramesh whose butter chicken,mutton rogan josh and fish tawa fry were cooked to perfection. Shirodhara Ayurveda was an excellent and relaxing experience suggested by Rupa and skilfully performed by Suma and Raju. The serene ambience of the resort simulating a forest, really set the mood to a relaxing getaway. In all the resort is one of the best in Coorg.

每次来都住他家，房间整洁，服务也不错，地理位置也蛮不错的

酒店回复：尊敬的宾客,您好!非常感谢您对我们酒店的支持。我们始终相信好的口碑一定是从客人的满意度推荐出去的, 同时我们也很荣幸 能够为您提供优质的服务。54

Didn’t check us into a room correctly so they ended up having us show as a no-show and tried to put someone else in our room

酒店回复：Thank you for taking the time to share your experience, and we sincerely apologize for the confusion you encountered with your reservation at the Marcus Whitman Hotel. Our management team has been made aware of the situation and is actively reviewing what occurred to ensure it does not happen again. We understand how frustrating this must have been and appreciate your patience as we work to improve our processes. We hope to have the opportunity to provide you with a smoother experience in the future.

Staff were very attentive. Had a lovely breakfast and dinner.

Ideal for airport