Wow - this hotel is like a piece of paradise. Our lodge was beautiful and so comfortable, we had an amazing view over the paddy fields and were treated with a beautiful sunset. The walk round the field past the tree house and down to the river is so peaceful, the pool gorgeous and food delicious. Service was second to none. All in we had such a lovely couple of nights here.

Hosts were excellent, breakfast great. good value for money

酒店回复：Hi Samantha, thank you for letting us know how we did, we are pleased to see you enjoyed your time with us and we hope to see you again soon

Very helpful staff who let us check in a bit earlier. Spotlessly clean. Very spacious. Good location that allowed us to walk into the town centre - which is great because parking is impossible in Queenstown.

到达的时间是晚上八九点了，地理位置还是蛮好的，旁边有两个中餐馆，还有加油站和便利店，停车场就在酒店地下，非常方便，入住也是自主拿到钥匙就可以进入很方便。房间有免费Wi-Fi但是信号很差，用移动网络也信号不好，而且房间里的衞生太糟糕了，浴室和浴缸在一起，里面并没有打扫乾净，没有地方落脚只能踩着自己的拖鞋进去，床单枕头有污渍，床单也是皱皱巴巴的，房间的门面向外围走廊，私隐性较差，拉上窗帘之后甚至无法自由出入，我们第二天早上六点半早早起床离开了，总的来説体验并不好，因为价格相较于我们一行住的其他酒店来説并不便宜，甚至是最贵的，但是体验是最差的…

If heaven were a hotel the Jay would be that hotel. The staff were amazing, incredibly accomodating, and had very quick service! While I did not have the chance to try their ‘Third Floor’ restaurant, I heard people in the lobby raving about it. When I arrived to my room, I had a beautiful king sized bed with a skyline view. The only complaint I’d have was the pricing for the alcohol and market bar. (You’d be better off bringing your own snacks and beverages). The robes they provide for your stay are cozy and very comfortable! I had only one overall issue with the hotel that I won’t disclose out of the respect of them accomodating me to half off of my overnight valet. Another thing to add, the parking garages near by close after a certain time, kind of forcing you to either park on the street or pay for the valet service they provide. Overall, the Jay was a wonderful experience. I will be back!

Loved my experience at Lucarelli inn. Had everything you needed plus you got 10% off at the resturant! Staff were thorough and incredibly helpful with everything??

The place is beautiful. Clean and comfortable. A little chilly where breakfast was served but it was unusually very cold outside. Love the library to relax Def highly recommend

La habitación estuvo muy limpia , tenía todo lo necesario en la cocina , . El ba?o también limpio . La srta de

酒店回复：Dear Valued GuestThank you for your review and perfect score! We're glad to hear you had a great experience and appreciated the cleanliness of the room, the fully equipped kitchen, and the bathroom. Your feedback means a lot, and we’re happy we could meet your expectations.Sincerely Jessica Medina

Room was spacious and very clean. Staff were really polite. Really enjoyed the feel/vibe of the entire place. Cozy, comfortable and welcoming.

Such a cute cottage. Great location and friendly staff.

酒店回复：We are so happy that you had enjoyed your stay with us. We hope to see you again.