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Prestige Oceanfront Sooke is a gem. Stunning ocean views, clean and comfortable rooms, and a peaceful West Coast vibe make it the perfect place to unwind. The staff are warm, attentive, and genuinely welcoming. Left relaxed and already planning our next stay!
酒店回复:Hi Lisa,Thankyou for you positive review. We are glad to hear you enjoyed the room and staff. We will pass this feedback along to the relevant parties.We hope to have you back again.
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It was an excellent hotel for a weekend getaway. Ethan specially made us feel welcome
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Отличный отель, много раз уже сюда приезжаем. Красивая ухоженная приватная территория, большие номера и отличные бассейны. Превосходный разнообразный завтрак! Бассейны работают с 9 утра до 19.30 вечера, очень удобно!
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+++ location
- food, price/quality
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Outstanding lodge in a nature reserve with great facilities and friendly helpful staff. The chalet accommodation was spotless, comfortable and very well equipped, and the location in the nature reserve was great. The food in the restaurant was excellent. Only stayed one night, but wish we had stayed at least one more. Having said that, it was not cheap, but good value for what was on offer.
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We have been coming the same week every May for ten years and the hotel is a little rough in the teeth. Paint only covers so much as carpets and flooring look old and date as does the overall decor. They could really use a good bar as what they have now is sterile. The pool area is really beat up and the restaurant is lacking. Great location but I think we will look at other options for next year..
酒店回复:Greetings, Thank you for taking the time to share your feedback and for your continued loyalty over the past ten years—we truly value your returning visits each May.While we’re pleased to hear you continue to enjoy our great location, we sincerely apologize that the condition of the hotel and certain amenities did not meet your expectations during this stay. Your comments regarding the carpeting, flooring, décor, pool area, and dining experience are appreciated, and we understand how these elements can impact the overall guest experience.Please know that your feedback has been shared with our leadership team as we continuously evaluate opportunities to enhance and refresh our property. We are committed to providing a comfortable and inviting environment and regret that we fell short this time.Thank you again for your candid feedback and for your years of loyalty. We would truly value the opportunity to welcome you back and provide an improved experience in the future.Best, Donna
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Nice property! But was disappointed in the breakfast
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The staff are friendly, knowledgeable and very happy to help. My room was a dog friendly room, at the top of the hotel. Super views. The room was everything as advertised, clean, tidy and comfortable. The heating was on, the hot water was hot, plenty of tea and coffee, huge television, and plenty of breakfast full English.
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Good place to stay and enjoying the view around the place. The service was top-notch and I couldn't wait until my next visit to Leisure Inn Spires. Very recommended!
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真是大无语,前台18点下班,我们18:40到,结果前台忘了放信封在门口的柜子,然后我们不停打电话联系酒店,一个多小时前台才返回酒店安排我们入住,不知説啥好。酒店周边很美。
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