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The rooms are gorgeous and spacious. the food is delicious. The service is customer friendly. The scenery is very good, with lots of greenery and river flowing around the property. We thoroughly enjoyed our stay.
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Lovely location along the river. Breakfast had a good selection. Directions for parking should have been better.
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Overall cleanliness is acceptable, although its seem abit old. Its full house on the day we stay so its packed with people, but the staff are very professional and can handle things in haste.
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Better can be done to maintain the condition of the resort, updates needed, the staff good.
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Al was amazing! All the staff very friendly, helpful and professional.
The arome in the hotel was magnificent...so clean, fresh with relaxing scent... amazing...
Food was great, the servicing team very pleasant... thank you for this awesome experience!!!????????
酒店回复：Hi Marcela,We’re pleased to hear you had such an amazing experience with us! Al and the rest of our team strive to provide friendly and professional service, and it's wonderful to know you enjoyed the ambiance and the food. Your kind words truly touch us, and we’re thankful for your appreciation.- The Staff at Crowne Plaza Knoxville Downtown University
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Definitely a subpar property. Our room was located right over the automatic garage door, which was very loud every time it opened and closed.
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AC on timer. Late check in front desk not very helpful.
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Já n?o é primeira vez que fico hospedado no Pura L? e mais uma vez gostei bastante. Tem tudo o que é necessário para passar uns dias na Covilh?. Obrigado.
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老酒店，设定较旧，服务很好，早餐不错，酒店位置也很好，周边吃饭方便，停车方便，停车场很大，出入也方便。
酒店回复：终于等到您，还好没放弃，看着这暖心的评价，我觉得我们的努力和认真都值得了，岁月静好，我心安然。只有体验过了才会懂得，一如既往的住宿环境和更完善的服务，是我们一直在努力做的。喜欢我们记得回来看看我们哦，祝您生活愉快!
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The beds were not good, woke up very sore and did not sleep well.
酒店回复：Thank you for your honest review. Our maintenance personnel is taking a look at the room and bed. We are so sorry you did not enjoy your sleep. We will make sure this is not a problem again!
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