Good location with supermarket and shopping centre walking distance opposite the building . Kitchen with fully equipment and parking close to room . Staffs are friendly and helpful Will book again in next trip.

The power went multiple times on the first night. The WiFi never picked up on our devices whilst in the room. The bed was super uncomfortable. The AC kept going on and off and was super loud. Overall for the money you pay, we expected way better.

The rural surroundings with the old houses were fantastic. The atmosphere at Hollies is familiar and cozy. The restaurant in particular was pleasant with the open fireplace. The evening menu was very satisfying. Tasty dishes at a reasonable price. The breakfast was super good as you can choose from the menu card. Delicious dishes. The meeting room was nice, but a little warm. The only downside was that the hotel room the first night was freezing cold. This was fixed the next day. Rooms are clean (I could have use a little single use face cream) and staff very friendly. Great that you have the little gym. I spent 3 nights at Hollies and would like to come again.

Exatamente como anunciado. Niko é muito atencioso. Café da manh? com boa variedade .

Clean room, comfortable bed, quiet. All the staff were friendly and really helpful. Hotel restaurant The Goat served excellent food in a modern environment. We left two items behind in our room and we were phoned about it; they kept them safe until we collected them.

I had the pleasure of being the first guest in the newly refurbished rooms. I have stayed at this hotel a few times in the past and the new rooms are absolutely beautiful! As always, the staff are very attentive, which, in all honesty is what keeps me coming back to this hotel time and time again.

Good quality is terrible. Diamond lounge and diamond members breakfast is so bad… low quality , servers seems like they don’t want to be there. Burgers don’t follow through with requests, run out of towels before 9am, not enough chairs. We won’t rerun

酒店回复：Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely apologize that your Diamond Club experience did not meet expectations, particularly regarding food quality, service attitude, towel availability, and seating. This is not the standard we strive for, and your comments have been shared with our leadership teams for immediate review and corrective action. While we regret that this experience impacted your desire to return, we do appreciate your insights, as it helps us improve.Warm regards,Ivan TapiaGeneral ManagerRoyalton CHIC Antigua, An Autograph Collection All-Inclusive Resort

Friendly

Came to Amsterdam for my brothers 18th birthday I had booked the delux double room with window We have been put in a room underground with no windows and room is in an absolute disgrace I wouldn’t wish my worst enemy to stay here So if your thinking of staying here DONT! 1* IS TOO MANY!

We had a recent stay at Cordevalle for a local staycation. Overall, the experience left a lot to be desired. In general, the golf course and practice facilities were well kept and maintained. Golf-dedicated staff were very friendly, and the experience was great. We weren’t able to fit in a tee time but from what we saw of the course, it was gorgeous. The rooms at the resort are clean, modern, and well kept. Though the bungalows are next to each other, they’re generally quiet and you don’t get much outside noise. Room service is quick and housekeeping staff are friendly. We had our dog with us for the stay and bedding/bowls were provided, which was nice. The property is dog friendly which is also a plus. My only critique room-wise is that the bungalows don’t have a private back area so we had a few times where other hotel guests walked through our patio. There are very few sources of natural light for the room via private windows so you almost have to choose between privacy and light. Food at the resort is not great. The first night, we had dinner at the One Iron Bar. Service was incredibly slow despite there only being 6-7 parties (and 3 parties on the patio where we sat). My husband’s burger came out overcooked and missing the bottom bun. Salad was overdressed and in general, the food was really lacking. Wait staff were too busy talking to each other to actually provide service. At one point, we waited for 20 minutes to get a dessert menu so I sent my husband to go get our server. You can tell the staff, aside from the manager, don’t really want to be there. Room service food is quick but also relatively underwhelming. The least pleasant part of the stay was my interaction with front desk staff. During the stay, almost all of our encounters were with staff who had minimal to no customer service training. Most of the weekend staff were Gen Z girls who don’t seem to have ever worked at a resort/hotel before. Check in was quick but the staff provided little to no direction and we had to ask for information about the resort in order to know where to go for our rooms and the tennis courts, etc. When we asked for bandaids or information, we were often met with blank stares and rude answers. During check out, the front desk person wasn’t able to provide a receipt so I had asked for it to be emailed to me, which never happened. I ended up calling 4 times to finally get a copy of the receipt (was told it was emailed to me but never received. Said they had a system reboot or the person never sent it) and 2-3 more calls to resolve incorrect charges (was double charged for resort fees, Chase Edit property credits weren’t applied, breakfast or other charges were incorrect). The receipt was also labeled with the craziest things (dog fee was labeled as a store purchase, property credit labeled as package lost). When I expressed to the staff how frustrating the experience to resolve the charges and to even get a copy of my receipt