good as usual . cleaning is ok as well

Staff amazing very kind & helpful. Beds super comfy. The whole place spotlessly clean. Food was delicious & very ample. We had coffee/scones, breakfast & evening meal all great. If in Devon again I would def be back.

ph?c v? t?t

Amazing experience! Great quality, fast service, and everything was exactly as expected. Highly recommended!

Good for a long stay. But the amenities are too old and dirty.

酒店回复：Dear Guest,Thank you for sharing your feedbackRegarding your experience, we would like to share that our team always strives to provide the best hospitality. Knowing the unpredictable weather in Ba Vi during your stay, We proactively offered to upgrade your tent to an air-conditioned double room for a small additional fee, hoping to ensure your comfort (you ultimately did not upgrade to a double room). Our tents and rooms are thoroughly cleaned before each guest's arrival.As an eco-friendly and nature-oriented resort, some of our outdoor amenities may take on a rustic feel over time, but we always maintain high hygiene standards, including regular pool water changes. We sincerely appreciate your constructive feedback on our amenities and will continue to strive for improvement.Sincerely,The LFV Ba Vi Team

this is a very beautiful place with very profesional design.

Tuy?t v?i

Wonderful experience at the Hotel. The staff were very friendly and accommodating to requests. The facilities are some of the best I have encountered including the Gym and Wellness Centre which are must tries. Overall we had a great time at the hotel and will come back again.

Encontramos un alacran en el ba?o, la alberca estaba sucio y el servicio por parte de los meseros fue terrible. La experiencia fue mala desde que llegamos y nos recibió seguridad al no saber indicarnos el camino correcto, y en el check-in no se nos brindo la información completa.

Super highly recommend. clean and all the staff is so nice. 香港人见到呢个评论就住啦，又抵又靓又乾净，入住后先发现系五星级&原来包括早餐。 message正统过出面太多，message happy hour都只系二百多港币，日日做都掂 已做：hydration facial 60mins, normal facial 45mins, body hydration treatment(也是message) 泳池较小但也乾净，我是穿回浴衣回到房才洗澡

酒店回复：Dear Monthly traveler,Thank you very much for taking the time to share your wonderful feedback regarding your recent stay with us.We are truly delighted to hear that you enjoyed our clean rooms, friendly service, spa treatments, breakfast, and overall hotel facilities. Your kind comments about our traditional massage services and attentive staff are greatly appreciated and will certainly be shared with the entire team as motivation to continue delivering exceptional hospitality.It was our pleasure to have you as our guest, and we are especially happy to know that you found great value and comfort during your stay.Thank you once again for your recommendation and support. We sincerely look forward to welcoming you back for another relaxing and memorable experience in the near future.Warm regards,Heritage Ham Long Hotel & Spa Team!