Zona linate aeropporto, in area un po defilata. Buon prezzo ma assenza ristorante e navetta per aeroporto cara per i tempo dil transit

We enjoyed the hot water tub with bubble jet. But could not use the pool as the water was cold.

Hotel is tired in the need of maintenance painting & decorating new carpets. Cleaning ok but in my room lamp and phone dusty . Bathroom was new hot shower. All staff work hard and friendly. Breakfast was ok sasages were not very nice .I stayed at this hotel four years ago and the Breakfast was excellent

The hotel was very well located in the downtown core. Walking distance to everything. the beds were comfortable. The room was spacious. Good size bathroom. I would recommend this hotel.

We celebrated my Mum's birthday with a scrumptious afternoon tea in beautiful surroundings. All the staff were exceptionally friendly and helpful. The food was presented beautifully and tasted wonderful. It was pleasing having a variety of hot items as well as the sandwiches, scones and cakes. There was too much to eat, so they boxed up the leftovers and we enjoyed them at home later in the day.

We stayed on the second floor in room 2416 and took the elevator to the second floor, walked to the farthest end of the hallway and then had to go down two flights of stairs with our luggage. When we arrived at the second 2nd floor we again had to walk all the way back. Floor is carpeted and the carpet is buckling and there are tripping hazards every ten yards. Just seemed very tired and although clean, lacking maintenance. My wife and I would not return.

酒店回复：Hello Michael, thank you for taking the time to leave a review on your recent visit with us. We do hope there were aspects of your stay you enjoyed, but sorry to hear of some disappointments and have forwarded your comment regarding the hallway carpet to our housekeeping and maintenance management team to investigate and action. We appreciate the feedback and thank you for your business.

我们5个人定了三间房，是这次出行中大家公认最棒的酒店，无论是环境、用品还是服务，每天还可以点下午茶，一百分

酒店回复：感谢一行人满分认可！能成为你们旅途里口碑最佳的住处，我们格外欣喜。环境雅致、用品贴心，贴心服务搭配每日下午茶，尽力给到舒心体验。期待下次结伴再来丽江小住～

Lovely quiet hotel and loads of parking with nice friendly staff. Would definitely stay again.

Séjour d'une nuit avec 2 enfants, nous avons choisi l'établissement pour profiter des piscines. H?tel, chambre, accueil et petit déjeuner très satisfaisants. Nous avons par contre été très dé?us car l'annonce indiquait une piscine extérieure et intérieure sans limitations d'accès, alors qu'en fait la piscine extérieure n'était pas utilisable (non chauffée) et la piscine intérieure n'était accessible qu'avec la partie spa. L'accès au spa est quant à lui inclus pour 1H seulement dans le prix, au-delà il faut payer 30 euros par personne. De plus l'accès au spa est interdit aux enfants, en dehors de deux plages horaires le soir. Enfin le spa est fermé certains jours, il était fermé le mardi après-midi de notre arrivée. Michele à l'accueil a cependant tout mis en oeuvre pour trouver une solution et se rattraper malgré cette grande déception. Merci à elle. A noter : Bonnets payants à acheter pour être autorisé à accéder à la piscine...

Every staff is good but room was not good.