非常差劲， 凌晨入住的时候，前台给错了三次房卡，导致我拎着30公斤的行李在前台和电梯之间反覆奔波，且后续和他们投诉的时候，他们居然表示为什么没有当时（凌晨2点）和他们反馈？这样的回覆我感到非常的离谱愤怒和好笑…他们的经理态度非常差

Zimmer und Bett waren zwar okay, aber sehr billige M?bel. Zimmertür war gleichzeitig Haustür. Diese war erstens zu dünn, es zog rein von au?en und das durchsichtige Rollo konnte das Licht der durchsichtigen Scheiben in der Tür nicht verdunkeln. Ordentliches Bad, aber sehr versiefter, widerlicher Dichtungsübergang zwischen Duschtasse und Fliesen.

Abbiamo soggiornato in famiglia cinque notti a capodanno trattamento B&B. Camera quadrupla indecente per le ridotte dimensioni (con i letti aperti si faticava a stare tutti in piedi) e per l’assenza di un armadio dove riporre gli indumenti. Abbiamo dovuto mettere le valigie aperte sotto i letti perché non avevamo alternative. Se si vende una stanza per 4 persone credo che degli standard minimi vadano rispettati. Colazione buona. Poca trasparenza riguardo gli avvisi di poter usufruire di un sacchetto pranzo: dal cartello esposto “chiedete pure saremo lieti di preparare il vostro pranzo al sacco” avevamo dedotto che fosse una gentile concessione, come già accaduto in altri hotel, invece ci é stato tutto addebitato a fine soggiorno. Per 400€ a notte ci aspettavamo sicuramente di meglio.

Nice place to stay with a big room and space....free parking....no reterigator huhuhu

It was lovely staying with ramada all the staff was very nice and polite i have stayed there only for one night but the stay was very good that i would like to come here often.. the breakfast was very delicious and most of the things were available.so yeahhh the stay was good

Serious breach of booking conditions and safety risk I booked and paid in full for accommodation with breakfast included and received an official booking confirmation. On the night before arrival, the property contacted me via WhatsApp, which is not an official communication channel of the booking platform, claiming there was an “emergency.” They offered to relocate us to another property without breakfast, although breakfast was part of the paid booking. I refused to communicate outside the platform and contacted Booking customer support. After that, the property suggested that I voluntarily cancel the reservation, which would have meant giving up the confirmed booking conditions. As I was traveling with my disabled mother, I refused to cancel. Despite this, the property unilaterally canceled my reservation without my consent and without providing a clear or documented justification. A refund was promised; however, at the time of writing, the funds have not been returned. As a result of the property’s actions, I was placed in a situation where I seriously risked being left without accommodation for the night, which represents a significant safety concern, especially for guests with disabilities or elderly travelers. I consider this behavior unacceptable and a violation of basic hospitality standards. I cannot recommend this property.

Nice spacious room with a good bathroom. Found it a little strange to go across the road for breakfast. The breakfast was good though.

酒店回复：Dear Guest,Thank you for taking the time to leave such kind and honest feed back. We are glad that you enjoyed your stay. look forward to welcoming you back soon.Kind regardsEmily

After months of planning, my event was no longer a priority for hotel management, forcing us to start over. I was planning an event on behalf of a client and had been in good faith discussions with the hotel since September for a June event. Early on, communication was great. The team was responsive, helpful, and collaborative as we discussed and finalized the details of the event. By December, communication slowed significantly. After the New Year, the terms suddenly changed, including a new requirement for room blocks after we had been clearly told they were not needed. By that point, my client had already secured accommodations elsewhere that could not be canceled. After escalating the situation to management and having multiple conversations, there was no meaningful resolution. I was eventually told by a manager that the ballroom we had initially agreed upon was no longer available because it had been reassigned to a sporting event. Although they offered to help find another venue, no real assistance was provided. I was left to scramble, rebook vendors, and secure a new location in Mallorca, which is already a highly competitive destination for weddings and events. Ultimately, it became clear that my client’s event was no longer a priority once another event was given preference by the hotel. This was disappointing after months of planning and not the level of integrity or professionalism I expected from the Kimpton brand.

Hotel modernisé au sein d’un grand parc avec chambre au calme, agréable, lumineuse, plateau de courtoisie, peignoirs et chaussons en chambre. Espace bien être avec piscine, sauna, hammam, très agréable après la route Bon restaurant, belle carte des vins y compris au verre

真是太棒了，房间位置也非常好，房间也好，景色非常优美，而且非常便利强烈推荐你们一定要选择有三角的房间，即便是多花40欧元也要选择