这个真是5星酒店吗？房间不算大，衞生间挺大的，还算可以。不给塑料瓶装的矿泉水，给的是玻璃瓶装的过滤水和2个杯子。再要的话28马币一瓶。烧水壶藏的比较好，一开始竟然没发现。没有浴袍，去11楼游泳池只能披个大浴巾。早餐看着选择挺多的，符合传统中国胃的选择不多。游泳池不算大，都挺浅的，最深的地方才1.2米。早7点到晚8点，能看到双峯塔。酒店连着商场，一楼和四楼都可以过去。

我们在这里住了三天，非常糟糕的体验，我从未住过如此糟糕雅诗阁。从入住开始，就感到不愉快，前台那位女士面无表情地用绕口令一样的语速给我介绍房间，生怕我听清了，唯独到不含早餐这一句她放满了语速。 然后，房间里有蚂蚁，大量的蚂蚁，你们可以看图，虽然他们派人来处理了，但还是有。 第三，卧室空调出了故障，几乎不吹风，开到16度也不行，我问了打电话给客房部，説派人来查看，直到我们两天后退房也没人来看，面板上那三个波浪形的异常符号依然在，AI説是风机故障或者被酒店中央控制系统锁定了。 第四，我们第二天把打扫房间的灯开了一天也没人来打扫，第三天我们担心还是没人打扫，特地通知前台（因为沐浴露用完了，但我认为员工会主动检查，所以没有单独提沐浴露的事），晚上回来洗澡过程中才发现，他们并没有补充沐浴露，我不得不用洗发水洗澡。 最后，退房的时候前台只有一位女士坐在那里，但是她在剪纸，我走过去礼貌地打断她，告诉她我要退房，她拿着我的房卡操作了一会儿就放进抽屉里了，然后继续剪纸，全程没跟我説一句话，甚至没抬头看我一眼，直到我主动问是否OK了，她才抬起头来説了一句是的。 ??你很难想象这是房费大约900MYR一晚的雅诗阁，我不会推荐任何人来这里入住，尽管这里离中央车站很近，但是附近有很多更棒的选择。

A wonderful and comfortable environment that makes you feel instantly relaxed. The lovely staff, on 2 legs and 4 legs, are attentive and lovely. The room was comfortable and clean, with plenty of amenities around the hotel for ease, as well as in the local area which is close to lots of things. Would absolutely stay again, a hotel worthy of it's award winning status.

You guys need to do better on your menu & the food. The fridge is totally empty, no mineral water at all in the room not even one bottle. We were asked to drink from the tap inside the washroom ???????? to bad.

酒店回复：Dear Anonymous User,Thank you for staying at Amari Kuala Lumpur and for sharing your feedback with us. Regarding the minibar and amenities, we recommend booking under our Club Deluxe Rooms or Club Suites, where you can enjoy exclusive privileges such as a complimentary minibar upon check-in, daily breakfast, evening cocktails with canapés, laundry service, and access to our Club Lounge facilities.On the matter of drinking water, please allow us to clarify: Amari Kuala Lumpur is certified as an ASEAN Green Hotel, and in line with our sustainability commitment, we provide filtered drinking water directly in guest rooms instead of single-use plastic bottles. The filtration system is powered by 3M-certified technology, ensuring safe, clean, and sustainable drinking water for all guests.We sincerely regret that this was not explained clearly during your stay. Our reception team will be reminded to provide proper guidance so guests feel assured and comfortable.We hope to have the opportunity to welcome you back under our Club benefits, where you can enjoy the complimentary minibar and enhanced privileges from the moment you arrive.Warm regards,The Management

We enjoyed our 3days 2 nights stay. The check in and check out process are smooth. The bathtub is huge. Our room view is the kl gateaway

Lovely, clean, spacious apartment. Friendly staff. Public parking next to hotel.

The apartment was very nice and situated in a prime spot. The metro and bus s were just across the road so everywhere was so accessible.

酒店回复：Hi Sheila,Thank you so much for your 10/10 review!We’re really glad to hear you enjoyed the apartment and found the location convenient. Being so close to public transport definitely makes getting around easy.We hope to welcome you back again soon!

Clean room, Helpful staff,.Away from I-15 but very close to Hwy 189,which was my route. Heater worked well and not too noisy. Nice walking path along the river just in back of parking lot.

Room was spotless, and owners very friendly and helpful, the stay was great

toute la structure et d'une propreté méticuleuse, l'accueil est aimable et souriant, le petit déjeuner copieux avec de bons produits