The room was darling and clean. Staff was friendly and knowledgeable. I would love to stay here again.

Beautiful location, breathtaking views, delicious food, I must give them that. The rooms however are due for an upgrade.

房间空间宽敞，明亮舒适，整洁乾净，前台服务人员热情周到，早餐虽然选择不多，但每天都吃得饱饱的，离火车站步行大约10分钟，去小镇中心逛街吃饭都很方便。

Personnel professionnel et le sourire à l’accueil. La chambre est exigu? , la salle de bain très petite , carreaux blancs comme à l’h?pital, toilettes avec porte papier qui vous gêne quand vous êtes assis… !! Déco chambre: bof! Bonne literie , TV avec Canal, un +! Très bon petit dej. La prochaine fois , j’essaierai un autre h?tel car la SDB et la talle de la chambre ne sont pas du niveau d’un IBIS. Restauration à proximité , un + Dé?u

Last minute booking. The b&b did not realized we were coming but had everything setup in minutes. Breakfast was outstanding

Enfin une chambre d hote ou l on se sent chez soi. Notre h?tesse est au petit soin pour nous avec le souci de bien faire et le sourire . La déco est raffinée et choisie avec soin. Merci encore pour ce séjour exceptionnelle

It’s an exceptional place in every aspect.

Yes it is rundown, but why on earth are you focusing on the decor and the floor tiles when you have one of the best views in the planet from your window? The dinner buffet was world-class. The breakfast buffet was just ok. The staff is the best. Norwegians are nototiously cole

酒店回复：Thank you for your honest and kind review.We are very happy you enjoyed the spectacular views, our dinner buffet, and especially the service from our team, your kind words mean a lot to us. We also appreciate your feedback about the decor and breakfast, and we will keep working to improve.We hope to welcome you back again soon!

Grym tjej i receptionen, fixade servering i baren n?r det var fullt i restaurangen samtidigt som hon hade baren.

酒店回复：B?ste g?st,Tack s? mycket f?r att du tog dig tid att dela med dig av din fantastiska feedback om din vistelse.Det gl?der oss mycket att v?r kollega i receptionen gjorde ett s? gott intryck p? dig samtidigt som hon sk?tte baren.Vi kommer att vidarebefordra denna kommentar till henne med s?rskild uppm?rksamhet.Vi ser ocks? fram emot att f? v?lkomna dig tillbaka snart.Med v?nliga h?lsningar,ConventGarten-teamet.

The hotel itself, its location, and cleanliness were acceptable. However, we experienced several issues with the service and communication. The staff provided incorrect information regarding the tea service; we were told it was free, but later we were charged, and informed that only hot water is free. In addition, the room key cards needed to be updated at the reception every day after returning late, which was inconvenient. At night, the receptionist had very limited English and asked us to speak Spanish, which made communication difficult. The most serious issue, however, is related to the invoice. We forgot to request it at checkout, and although we emailed the hotel afterward, we have not received any response for more than 10 days despite several follow-ups. When we called, we were asked to send the request again, but still there has been no reply. For comparison, we contacted another hotel (Nadal Hotel) and they responded immediately and professionally, which highlighted the lack of responsiveness here