The hotel is an easy walk from Kyoto station, very new, clean and stylish. Employees at the lobby were all very welcoming. We had a room with the pagoda and railway view, which added so much value to our stay. The soft sound of passing trains was very soothing. Highly recommended. Would stay there again.

酒店回复：Thank you for choosing to stay at LOISIR HOTEL Kyoto Toji. We are delighted to hear that you were satisfied with our staff's service and your room during your stay. We will continue striving to improve our services. We are deeply touched by your kind words, “Would stay there again.” Our entire staff sincerely looks forward to welcoming you back.LOISIR HOTEL Kyoto Toji

Best experience , Courteous staff Location superb , value for money ,Dilip is best person for handling reception Specially Mr Rakesh Sharma knows customer value Locations- Walking distance from main market Room very clean Value best Best in price

It was absolutely amazing!! Views! Great Staff!! Clean modern rooms!! Peace!ful, adults only!! Easy to get an Uber. Great food and drinks!!! Nice pool and hot tubs!! I will take a boyfriend up here, again!!!

We booked dinner for 10 in the Eskdale Hotel restaurant to celebrate our daughter's 30th birthday. This turned into a double celebration as she and her boyfriend got engaged the same day! The meal was outstanding and the service excellent. Az looked after us all very well and we would thoroughly recommend Eskdale Hotel restaurant to anyone.

Staff was so friendly and helpful. We really appreciated their kindness. The room was very clean we really enjoyed our stay here

酒店回复：Dear Christie, Thank you so much for your kind feedback! We’re delighted to hear that our team was friendly and helpful, and that you appreciated their kindness. We’re also very happy that you found the room very clean and truly enjoyed your stay. We hope to welcome you back again soon!

Lovely hotel, very comfortable bed and the staff were very friendly and helpful.

酒店回复：Thank you for your lovely comments & top marks

The entire trip was fantastic! Excellent room and great resort location. All of the staff were welcoming and friendly. Can't wait to come back!

Absolute nightmare to park the car. Totally insufficient number of spaces and zero control over use of disabled spaces. Shocking bed quality and a constant hum in the room. Definitely find somewhere else or bring a tent.

Just catching up on leaving my reviews from the last six months, lil'hobby of mine on tube, hence late leaving it. I stayed here for one night in September (a v cold September day with wind & rain), to avoid sat night Met line after my friend's gig. Lord knows what it's like in the depths of February. Woke up legit chilled to the bone with a cold that lasted a week. Really unnecessary & royally pee'd me off. It's the UK, not Barbados.?? Firstly, heating should be on (pretty much at all times in a UK Old skool pub inn, unless its peak July/Aug heatwave). If you want to save money, have the heating off & pop it on the AM of the eve your guest is checking in. Basic stuff. Secondly, check the heating works before assigning a room to an occupant. Ours did not. Judging by the review below, it's either still not been fixed, or is an ongoing reccurrent issue the establiashment needs to address to be a comfortably operational residence. Secondly, dont have the windows fully open 'airing the room', all day so it's like Elsa's palace on entry. I get in an old place you need to do this, but not for that long & definitely shut them by the time the guest arrives. Thirdly, dont close the thick old skool curtains over the windows so that the guest cant even see they are wide open. Yep. You can think im a numpty for this but neurodiverse brain here didnt even consider a hotel would leave windows wide open on a day like that, & especially after reporting broken radiator. Fourthly, when your guests report a broken radiator, don't say "oh you just need to turn it on properly" & them say "right im off to bed" leaving us with no help. Dont assume your guests dont know how to turn on a basic radiator - kinda patronizing dontcha think? Dont go to bed. Wait. Investigate. Make sure it IS actually working before coming off shift. I was left with the distinct impression that she forsaw the ballache of a roomchange, knew it would delay beddyboes & just fobbed us off. Finally, in an old drafty inn like this, provide extra layers; blankets & the like, it costs nothing, and definitely go to the effort of getting some from a vacant room (there were lots), when your guests report they are cold & their heating is faulty. Being cold is one of my bugbears & i cannot get past this, nor enjoy anything if i am. Give me too hot anyday. Thanks to this joint, I lost a few ￡thou in self employment the subsequent 10 days due to a nasty cold I woke up with there. A huge price to pay just because the resident woman on duty wanted to get to bed on time. Breakfast was lovely. Server was lovely. Pub is lovely - hence the 2, not 1 star. But do not consider staying over unless it's peak summer or you're one of those tough-ass, ruggerz blokes like my Liverpudlian uncle who proudly wears a t shirt in allllll weathers. ????

Bad customer service