Really good apartment, warm, had everything i needed.

饭店环境 位置 很好 服务更是令人印象深刻 非常推荐!!! 窗外看出去的景色更是令人惊艳 在房间小阳台可以直接看到地中海跟埃特纳火山

We wanted a readonably priced place to stay, self catering for a weekend exploring. It was a good base. Basic but clean and tidy and exactly what we needed. Just a short walk from Earls Court tube station. Id be happy to stay here again.

Room was clean Staff was very helpful Only knock was the stairs! Would stay here again

Greatest vacation of all travel vacations ever in my life of 40 years. The butler to the chef to the staff is perfect. Saeed was always on time and no complications obvious professional with expertise in luxury.

住了几天没人打扫衞生，阳台桌子比较脏，其他的都很好，个人认为是Gladstone 最好的酒店没有之一，在市中心

Todo correcto...recomendable

Wonderful place and people

Staff went above and beyond. Beautiful property and great amenities, especially the gym. Loved my stay in the private women’s quarters

酒店回复：Dear Dorothy,Thank you for your wonderful feedback! It’s fantastic to hear that you enjoyed your stay and found our staff to be helpful. We’re glad you appreciated the beautiful property and the amenities, especially the gym. We hope to welcome you back to Sarova Panafric soon!Kind regards, David Thiong'o General Manager

The room had a wet smell to it. The Wi-Fi did not work on the TV nor did satellite. The lamps bedside did not work. The carpet was heavily stained. The toilet was slow to drain when flushing. It would fill nearly to the top before finally flushing. The shower tub drained EXTREMELY slow. The water handle for the shower became stuck in the on position and we almost flooded the bathroom trying to fight it back to the off position. There was only lukewarm water. The walls were extremely tin and the hotel resident's above us could be heard well into the early morning. The hotel guests on the same floor remained loud and yelling in the hallway until 3 am.

酒店回复：Thank you taking the time to let us know about your concerns during your stay with us. We sincerely apologize for any inconvenience caused during your stay, We will certainly share your concerns with our leadership team.