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Dormir en un lugar histórico, una experiencia increíble, cerca de todo y un trato maravilloso, nos ayudaron en todo lo que pudieron
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Meget god service til en rimelig pris. Meget god frokost. Vi har derfor booket et nytt opphold. Vania og Torbj?rn
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Guest
塞拉斯酒店
时间：2026/02/01
I was thrilled to return to this magnificent hotel with its extraordinary gardens and beautiful salons. The staff is exceptional and most welcoming and professional. The food is good but is probably the weakest aspect of the hotel. I love the location in the beautiful Winelands area surrounding Cape Town. Thank you for making our stay so special.
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Stayed two nights and the staff were so nice and helpful, anything you needed they were more than happy to get for you. Do wish they had a hot tub as it wasn’t so hot out! Also no fridge in the city side rooms, not sure about ocean side, that was inconvenient and they should add them to the rooms! The food availablity at the tiki bar and restaurant isn’t huge and is overpriced..so be aware if you are relying on it for food. We door dashed food instead! Would return, was a charming place and truly felt like a resort.
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It was not the first time at this place and it really is my preference to be there
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Hotel yang strategik untuk membeli belah dan makanan halal.
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Via een touroperator geboekt. Direkt via hotel gevraagd voor een mindervalide kamer. Direkt antwoord! Bij aankomst zeer vriendelijk personeel, later pok in restaurant etc. Ruime kamer, grroot terras, helaas weinig uitzicht. Badkamer fantastisch. Evenals schoonmaken Totaal tevreden.
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靠近华人区 方便
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Yes everything was great.. Staff was friendly... especially the lady at the front desk when I checked in she was so nice and friendly.. Thank you
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As always the rooms are beautiful clean and the hotel just oozes class and such a lovely feeling the staff are absolutely amazing and went about be and beyond for our stay , it’s was our daughters 21st birthday they sent us a bottle of wine a very lovely personal handwritten card and homemade fudge and it just make a great stay a totally wonderful memorable stay thank you x
酒店回复：Dear Guest, Many thanks for sharing such wonderful comments following your recent celebratory stay. It was our pleasure to welcome you for such as special birthday for your daughter. I'm delighted that she enjoyed the little gifts. I'm so pleased that our team provided amazing service and you enjoyed a memorable stay with us. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager
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