来丽江旅行，避开古城喧嚣，住进晴山悦，整趟旅途的幸福感被拉满！！！ ? 整栋民宿建筑很有设计质感，庭院被绿植鲜花包裹，没有嘈杂人流，私密性拉满，闲在院子里喝咖啡吹风，慢悠悠消磨时光格外治癒。 ? 我入住的雪山观景房型是整间民宿的惊喜，全屋大面积落地玻璃窗，卧室、浴缸窗边都能直麪玉龙雪山，古村落屋檐与连绵雪山错落相映，房间细节贴心，迷你吧饮品零食配置齐全，待在房里就舍不得出门。 ? 管家服务细致妥帖，早餐用料用心适口，午后还有精致下午茶，甜点、睡前还有炖品，闲适氛围感直接拉满。 ? 此行最惊喜的当属古法普洱手作体验，走进民宿专属茶仓，满目琳琅的陈年茶饼与散装毛料。跟着制茶师傅从零实操，从认识茶料、分拣干茶，再到手工揉捻、蒸茶压饼，完整走完普洱茶成型的关键步骤。亲手压制一饼专属茶饼，做好的茶饼可以晾乾自留，把丽江的山野茶香打包带回家，这份在地体验格外有纪念意义。

酒店回复：感谢您的认可！晴山悦始终秉持【晴山入目，心悦于怀】的初心，将自然盛景与舒心旅居深度相融。我们用心筹备了雪山观景露台、全屋地暖、弥散供氧等贴心配置，搭配帕尔玛之水洗护、戴森新款吹风机、米家加湿器等品质好物，还有精致早餐、免费接送、民族特色体验活动加持，只为让每一位宾客在邂逅晴山盛景的同时，尽享惬意无忧的旅居时光。期待与您再次相遇，共赏晴山美好～

当天11点到达酒店，立即办了入住，加了300元升级湖景房，总体感觉舒适，衞生间、洗澡间分设，乾湿分离；设备稍旧；小童乐园更适合小宝宝。

酒店回复：尊敬的宾客，感谢您惠顾北京日出东方凯宾斯基酒店并分享您的入住体验。宾客的满意是我们永恒的追求，我们始终致力于用我们专业的待客之道，为每一位宾客提供愉悦的体验。期待不久能再次与您相遇北京日出东方凯宾斯基酒店，用我们真诚的服务给您带来难忘的体验。 Joe Zhou 总经理

非常新的一个全季，房间很宽敞很乾净不愧是25年新开业的，离马路一段距离所以很安静，水平绝对算是全季里的上等。一层还有健身室，里面有两台跑步机，免费毛巾和水，而且温度很合适，整体灯光和香薰也很不错??前台小姐姐很热情 美中不足就是退房到时间有打扫阿姨闯入 下次还会续住

酒店回复：特别感谢细心点评！用心打造新店环境、免费健身配套就是希望住客舒心。非常抱歉退房打扫失误影响体验，已加强员工管理。期待再次与您相遇，继续选择咱们门店入住，祝您万事顺遂！

We loved the beautiful entrance and the great breakfast. Service was very friendly and helpful. Nice swimming pool but the showers at the pool should be refurbished. Thank you for a great stay.

酒店回复：Dear guest,Thank you very much for your wonderful review and for choosing Grand Concordia Hotel. We are delighted to hear that you loved our beautiful entrance, great breakfast, and friendly, helpful service. It is also great to know that you enjoyed the swimming pool.Regarding your constructive feedback about the showers at the pool area, we truly appreciate you bringing this to our attention. Please be assured that we have noted your suggestion, and we will carefully evaluate a refurbishment plan to improve the guest experience.Once again, thank you for your honest and valuable feedback. We look forward to welcoming you back for another great stay.尊敬的宾客：非常感谢您选择鹏润国际大酒店，并留下这么用心的评价。得知您喜欢我们大气的大堂入口、丰盛的早餐以及友好周到的服务，我们感到非常高兴。也很欣慰您对泳池整体体验表示认可。同时，感谢您提出的宝贵建议。关于泳池区域淋浴间需要翻新的问题，我们已经认真记录，并将纳入后续设施升级的评估与计划中。您的每一条真实反馈，都是我们不断进步的动力。期待您再次光临，我们将为您带来更加完善的入住体验。

We enjoyed our stay very much, this place is extremely relaxing. Our room was clean and tidy. The garden is one of the main highlights. The food was delicious, the only problem was that in the afternoon there were available only plastic cups for coffee etc. I had a massage that was very pleasant and relaxing (I healed my backache there thanks to the massage and healing sand ??). As for the spa, there could be warmer water in the indoor pool. Another problem was the bathrobes - you have to order them in advance and sometimes there are no available. In general, this stay was very pleasant and relaxing and we would like to return.

好事多磨，虽然遇到了点小麻烦，但是事情都圆满解决了。前台小七，值班经理王二军积极主动解决问题，下次还会再来。至少让我觉得是把客人放在首位。设施的确一般，毕竟老酒店了。但是白天基本都出去玩了，也就还能接受。值得推荐

这酒店 哎呦我的天 我都不知道该怎么夸啦！ 我刚到酒店停车场 就有工作人员赶紧跑过来帮我拿行李。入住全程带着我到房间 注意事项叮嘱得事无钜细！而且每个房间都有管家羣 工作人员响应速度特别快！ 早餐也非常好 是一份米线吧（我不认得 但是很好吃） 酒店门口就是湖 旁边是酒店的酒吧还是餐吧？反正挺安静的 可以坐在那里看湖 真是让我看湖看爽了！ 我的个人感受是 这种服务 这种价格 我想带着我老公和父母 在酒店包月来度假 真的真的很好！ 强推！ 重点！！！强烈表扬管家次尔，独支，杨森服务贴心周到，出行入住首选！坐拥绝佳湖景视野，环境安静雅致，咖啡厅品质在线！

酒店回复：【一线绝美湖景】【离湖三米】【正对女神山】很幸运被小主翻牌啦，无论您此刻身在哪个城市，做着什么样的事情，怀着什么样的心情，愿您总能找到，属于自己的那片海。

,前台小国服务很好 衞生：很乾净 服务：周到

酒店回复：尊敬的宾客您好，十分感谢您与我们分享您的此次入住经验。您的认可和鼓励是我们进步的最大动力。能够为您带来舒适且高品质的入住体验，更是我们至高的荣幸。我们也会日后持续提升各项软硬件设施，让每次的服务品质更趋于完美。期待您和家人的再次光临！

环境很好，可以看到丽江古城全景，观景台还可以看到玉龙雪山；房间东西很全，一次性浴巾毛巾都有

酒店回复：非常感谢您的好评，翻看您的配图，隔着画面都能感受到雪山与古城的美景。当初选址装修，特意打造观景露台，就是想让入住的客人足不出户就能饱览古城全貌、远眺玉龙雪山，能被您喜欢我们特别欣慰。客房用品我们尽量配备齐全，一次性浴巾、毛巾等物件配齐，只为让旅客出行少带行李，住得省心自在。能在细节上收获您的认可，是我们坚持完善配套的意义。愿丽江的山景给您留下难忘回忆，下次再来游玩，我们依旧等候您上楼赏景品茶。

It seems as if running a hotel is a bit secondary to the owners of this hotel. They arranged a party for people not staying at the hotel while we were there, not informing us that tha restaurant was closed for that day. Same with the pool. And the bar at the beach and pool was hardly open during the four days we stayed. The place is not well maintained, and the staff not very helpful or forthcoming. We got no information when we arrived late at night. No one showed us to the room. Tha bar was out of much of its stock. They didn’t place water in our room after the arrival, and the list goes on. wouldn’t stay there again. The view from our old and worn down room was nice, though.