房间很乾净，前台小姐姐服务很热情

酒店回复：感谢您的认可！我们会继续保持整洁的客房环境与贴心服务，期待您再次光临，祝您一切顺利！

Amazing property! Balcony overlooking Mirror Lake.

酒店回复：Thank you for the 10/10 review, Thomas! We're glad you enjoyed your stay and your balcony. We hope you can visit again soon.

房间乾净整洁，视线好，位置方便！

酒店回复：尊敬的宾客，您好！非常感谢您对北京崑仑饭店的好评。饭店地理位置优越，为您的出行提供便利。我们一直致力于为到店宾客提供乾净舒适的入住环境。期待您的再次光临。

设施：老字号酒店首选 首都宾馆，设施齐全 衞生：环境优美，整洁乾净，值得信赖 环境：交通方便，步行至天安门、国博都是15分钟 服务：从迎宾到前台、到客房服务，早餐厅都是一如既往的优秀，雨天??更是服务周到，还会继续选择！

整体超出预期！大堂环境雅致，房间空间宽敞，洗漱用品品质也不错。夜里特别安静，完全不会被打扰。保洁和服务人员都很有礼貌，细节处能看出用心，是一次很愉快的入住。

酒店回复：尊敬的客人您好，感谢您选择我们酒店入住，我们始终致力于提供温馨舒适的住宿环境。酒店服务热情周到，办理入住高效便捷，希望能让您倍感温馨。客房宽敞明亮，设施齐全，无论是家庭出行还是商务差旅都能满足您的需求。此外，酒店地理位置优越，周边餐饮丰富，步行即可享受多样美食。欢迎随时联系我们，我们将竭诚为您服务。期待下次为您带来更完美的入住体验！

A truly wonderful hotel experience. From the warm welcome at check-in to the excellent service throughout my stay, everything was perfect. The room was spacious, clean, and very comfortable. The amenities were top-notch, and the atmosphere was relaxing and inviting. I couldn’t have asked for a better stay and would highly recommend this hotel to anyone visiting the area.

酒店回复：【昆明老街、南屏步行街步行8分钟】尊敬的宾客，感谢您的五星好评！很高兴您认可酒店从入住接待到全程服务的优质体验，也感谢您对房间宽敞乾净、设施完善的肯定。我们会继续保持，期待您的再次光临！

We had a very pleasant stay at this hotel. The room was clean, comfortable, and well-maintained throughout our visit. The staff were exceptionally friendly, welcoming, and always willing to assist with any requests. The hotel's atmosphere was relaxing, and everything was well organized, making our stay enjoyable and hassle-free. We truly appreciated the excellent service and hospitality provided by the team. We would gladly stay here again and highly recommend this hotel to anyone looking for a comfortable and enjoyable experience.

工作人员的服务很热情，酒店的早餐也很丰富，出行打车，公交，地跌也都方便。周边还有很多地标美食很好吃，整体来説算是很满意的一次旅程

酒店回复：特别感谢您细致又真诚的评价，很高兴这次入住能为您的旅途增添美好体验。听到您夸赞工作人员服务热情、早餐品类丰富，我们由衷感到欣慰。我们始终用心打磨餐食品质，力求兼顾口味与选择，也要求团队以热忱的态度接待每一位客人。酒店周边交通四通八达，公交、地铁、打车都十分便捷，加上各类特色美食云集，也是我们希望带给宾客的额外惊喜。您的满意就是对我们最大的肯定，我们会继续保持现有的服务与配套水准，不断优化细节。祝愿您往后每一段旅途都轻松愉快、收获满满，也热切期待您下次再来游玩，我们随时恭候您的光临！

The staff went above and beyond to make our trip so special. I highly recommend this hotel all the staff were friendly and accommodating. They were always on top of our requests to make our stay enjoyable. Very safe area!!

It seems as if running a hotel is a bit secondary to the owners of this hotel. They arranged a party for people not staying at the hotel while we were there, not informing us that tha restaurant was closed for that day. Same with the pool. And the bar at the beach and pool was hardly open during the four days we stayed. The place is not well maintained, and the staff not very helpful or forthcoming. We got no information when we arrived late at night. No one showed us to the room. Tha bar was out of much of its stock. They didn’t place water in our room after the arrival, and the list goes on. wouldn’t stay there again. The view from our old and worn down room was nice, though.