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Clean and comfortable stay for kids. Love the kids play area and garden.

Very good hotel with warm hospitality and very friendly staff like mr Md. Rahmat And his evening team is very cooperative and hard working. Food were also very tasty and varailites. Thank you best western hotel especially sunrise team mr md and his. We will vist again. Thank you

太太太好了，景美人少。

酒店回复：谢谢您的褒奖，宝宝很可爱，也祝您旅途愉快

从踏入漫心酒店起，热情的前台接待和管家式服务让人倍感温暖，响应速度超快，装修风格兼具设计感与实用性，健身房设施专业干净。下次还会选择漫心酒店。

酒店回复：?24小时自助洗衣房健身房?多谢漫友对漫漫的认可，漫漫会继续保持高效的服务以及专业的服务态度，祝您下一城漫心更精彩。比心。

房间住宿的环境挺不错，很有性价比，前台的服务特别好，停车场很大，根本不用担心住宿问题，房间还送的刀削面，味道很不错，性价比很高，值得推荐

酒店回复：尊敬的客人：感谢您选择入住我们酒店，并用心分享如此详细的入住体验！您的满意是对我们最大的鼓励~很开心您喜欢我们的房间环境和配套设施，能为客人提供宽敞的停车场和舒适的住宿体验是我们的宗旨。刀削面能得到您的认可更是意外之喜（我们的厨师团队会超开心的！）您对前台服务的特别表扬，我一定转达给团队，这将成为我们继续保持热情专业的动力！期待您下次光临时，我们能为您创造更多惊喜！祝您生活愉快，旅途顺心！

这个位置位于莒县的古城内，然后相对来说地理位置比较便捷，旁边有一家餐厅很好吃，是酒店前台推荐的是一个老字号，环境也比较干净，是名储量造这个地方距离马田岭徒步的话，大概开车要少一个小时左右，相对来说比较远。

酒店回复：您好！很高兴您选择入住 全季 酒店，看到您的评价小的顿时呆懵了！酒店地处繁华地段，有着都市的热闹和方便，酒店自助早餐品种丰盛，美味可口，外带会有打包盒的哦！家，是避风的港湾，是温馨的小窝，是温暖身心的一隅。有爱才是家，酒店一直希望会用自己的贴心和暖心，成为您心中的那个家外之家，小季期盼您的下次回家

Booked for 3 people, paid for 3 people, but upon arrival we had to arrange for an extra bed. Didn’t like how this was handled

酒店回复：Thank you for choosing our hotel and for taking the time to share your experience. We sincerely apologize for the inconvenience regarding the booking for three people and the subsequent need to purchase an extra bed. This is not the experience we strive to provide, and we regret any frustration this may have caused. We appreciate your feedback and will be reviewing our booking processes to prevent similar issues from occurring in the future. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back and provide a more seamless experience.

Excellent hotel, friendly staff, spacious rooms and clean bathroom, breakfast was very good, location is good. I would stay here again. And I recommend it.

酒店回复：Dear Balajisma,Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City!We are delighted to know that you had a wonderful stay with us recently. Our goal is to create memorable moments for all our guests, and we are happy that we succeeded in doing so during your recent stay with us. Your kind words are truly appreciated and they will inspire our team to maintain the highest standards of service going forward.Thank you once again for sharing your feedback. We look forward to welcoming you back in the near future.Warm regards, Julian Wong General Manager

Excellent service provided by the GM, William Liu. He was around at the lobby daily during my 6 nights stay to welcome guests and gave good travel tips around Beijing city. Good job.

酒店回复：Dear guest, hello! Thank you for choosing Oriental palace Hotel, thank you very much for your recognition of our hotel, thank you for your five-star review. Thank you very much for your love and trust in our general manager, we will work harder to provide better service. Located in Dongcheng District of Beijing, the hotel is located in the central business district of Beijing. It is located close to Beixinqiao Station of Metro Line 5 and Guijie Street, and is 5-10 minutes' walk away from the scenic spots such as Yonghegong Temple, Guozijian, Nanluoguxiang, Yanduoxi Street, Shichahai, etc., making it an ideal place to stay for business and tourism. Look forward to your visit again, I wish you a happy life!