房间很乾净整洁，服务非常好

酒店回复：尊敬的宾客，非常感谢您对我们酒店的好评，我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！

地点方便，3分钟到coles 和petro stations 空间大 前枱友善 8点前退房可以用express checkout 17 分钟车程可到海边 有游艇会 可以坐渡轮到Raymond island 远足 晚上可以吃sardine dining

酒店回复：Hi Pib,It’s wonderful to hear you had such a great experience! We’re pleased you chose to stay with us and that you felt comfortable during your visit.We can’t wait to have you back next time you’re in Bairnsdale!Kind regards,Quest Bairnsdale Team

Great stay. Clean room , lovely pub.

房间可以的 退房可以有伴手礼领取 衞生整体乾净 ???车子也可以停在停车场 进出方便 去玩也很方便 ????前台小姐姐的服务也还可以

酒店回复：【停车进出便捷】尊敬的宾客，感谢您给予我们 5.00 分的满分好评！看到您分享的精美图片，我们倍感荣幸。特别感谢您对前台小姐姐服务的认可，您的夸奖是对我们团队最大的鼓励，我们会将这份温暖传递给每一位伙伴。得知您对房间衞生、伴手礼领取以及停车场进出的便利性都感到满意，我们深感欣慰，能为您周边的游玩提供方便是我们应尽的职责。酒店始终致力于为您提供乾净舒适的住宿环境和务实便捷的出行体验，无论是免费延时退房还是全屋智能控制，都希望能让您的旅程更加轻松。期待您下次再来，继续享受我们贴心周到的服务，祝您生活愉快！

Everything was nice, but it was quite noisy because of all the children. That’s pretty much to be expected, though, so overall it was very good

酒店回复：尊敬的贵宾，您好！感谢您的理解与包容！很高兴整体入住体验让您满意，也特别理解亲子出游小朋友多、难免热闹的情况。我们会加强公共区域的秩序引导，尽力为大家营造更舒适的环境。期待您下次再来，祝您旅途愉快！

We enjoyed the Hotel and its amenities eg indoor pool, jacuzzi, wet and dry sauna plus the spa. I had a massage and one of the best at a hotel in the UK. The room was comfortable and bathroom a good size. However, the bedroom window with views of the sea was small, so disappointing but will upgrade next time as the views are so worth it! The location of the hotel is ideal for using the train and access to the lovely sandy beach. Walking to the centre of the town is about 10 mins and easy but coming back is all up hill so be prepared as there are no buses. If you love seafood St Ives has plenty. The hotel bar area and dining room deliver the amazing views too with food good! We will be back next year in June instead of May for warmer weather. And finally the staff were friendly and helpful.

非常好，房间乾净整洁，衞生间乾湿分离，每天都有打扫房间。早餐丰富好吃，每天都换不同口味，咖啡很好喝。去哪里都很方便。

酒店回复：Dear Mr./Ms. Lelehedadi,Thank you for your wonderful review and for sharing your stay experience with us.We are delighted to know that you enjoyed the cleanliness of the room, the bathroom layout, our daily housekeeping service, as well as the breakfast variety and coffee selection. It is also great to hear that our location added convenience to your trip.Your kind words are truly appreciated and will be shared with our entire team as motivation to continue providing exceptional hospitality to all guests.We look forward to welcoming you back for another excellent stay in the future.Warm Regards,Agisti – Front Office Manager

Brice at the front desk was our initial nice experience. He was very professional, kind and friendly. The room was wonderful and very comfortable. My favorite part was the breakfast which was delicious.

酒店回复：Thanks for the thoughtful review Anna. Brice deserves all the accolades he receives and is one of our Rock Stars at the front desk. I'm also very pleased to hear you enjoyed our breakfast as we have put a lot of thought into what we have available. We appreciate your time and hope to see you again soon.

Huone oli siisti ja hyvin varusteltu. Henkil?kunta ei ollut my?h??n tulemisen takia paikalla, mutta avain oli boxissa. Maittava ja monipuolinen aamiainen

这次入住体验真的超出预期！服务态度特别好，接站送站都有。不过我们是自己开车过来的，定完房后还专门给我们打电话跟我们讲怎么过来，有车位专门给我们预留着。让人很安心！房间乾净整洁，实景和照片没有差别。店里员工都超热情，还帮忙提行李箱上楼。位置交通便利，去哪里都方便，店里还有一条四个月大的边牧，非常可爱热情！看到你会激动的跑过来跟你玩儿！早餐也很丰盛！米线超好吃！总之就是哪哪都好！非常值得推荐！下次来还住这里！

酒店回复：感谢您的好评与高度认可，能让您入住体验远超预期我们满心欢喜??得知您自驾出行，提前致电细致指引路线，特意预留专属车位，只为让您一路顺利抵达，住得踏实安心。客房乾净整洁，实景与实拍图一致，绝不辜负每一份信任。店内伙伴待人热忱周到，主动帮您搬运行李，暖心服务时刻在线。地理位置优越，出行游玩四通八达十分便捷。四个月大的可爱边牧活泼又亲人，满心欢喜迎接每位客人，给旅途增添超多欢乐。我们鲜香地道的米线更是俘获味蕾，用心烹制只为带给大家暖心美味。您的满意与推荐是我们前行最大动力，我们定会坚守品质、精益求精，把服务与细节做到更好。热切期盼您下次自驾再来香格里拉，再次相约入住，祝您出行一路平安，万事顺遂！