We loved the quiet atmosphere. The giant Bernese mountain dogs that were so gentle and sweet. We loved the cleanliness of the resort. We would say the restaurant is pretty good but has a few dishes to perfect. We would have loved some more options for snacking We would definitely come back!

Excelente atención del personal (recepción, restaurant, aseo y estacionamiento) y muy buena cocina

酒店回复：Agradecemos mucho sus comentarios, nos alegra saber que le haya gustado su visita con nosotros, esperamos saber que cumplimos sus expectativas, lo esperamos nuevamente en su siguiente reservación

Very clean room and stay helpful.. hotel is abit outdated but cleaniness makes up for it

We visited Ikos for the 5th and sadly final time. Let me start with the positives. Upon arriving we were surprised by how nice the hotel is since the refurb, which was a huge plus. Our room (superior double) was surprisingly spacious, bigger than the same room type at Dassia and Andalusia, with adequate hanging space and plenty of room to move around. The view however was awful, our view was an abandoned arcade and some run down shops, not exactly luxury. The food was mostly good, but the buffet was really limited for people with allergies. The splash pad is a highlight, it’s super easy arm and safe for little ones. Not so good. The entertainment was pretty awful/ not existent, which meant there wasn’t much to do post dinner, not great with a toddler. We have never had a problem getting à la carte bookings previously, however this time it was a nightmare and we had to fight to get 4 restaurants booked. One of the biggest disappointments of the holiday was the garden restaurant. We had a booking and arrived an hour early as we were passing by just to see if they had received any cancellations (a question not a demand), the staff were so rude and dismissive and it left a terrible taste, anyway, we headed back at our scheduled time to be told that there wasn’t a table for us as it had been raining and we basically couldn’t dine there. It was 8.30pm and we had our 3 year old, I was fuming! The staff were rude, dismissive and just so unprofessionally, eventually a manager ran after me as we headed to the buffet as our toddler was really hungry. The managers were good, but it was too little too late and quite frankly it just wasn’t good enough. The main pools were freezing and nothing like what we have experienced in other Ikos hotels, very disappointing and not useable in October. The spa is grubby, old and needs a refurb. It’s also chaos when it rains as they open it up to families and there just isn’t enough space. Sadly Ikos is now overpriced, understaffed, has made serious cutbacks and lacks the luxury feel it once had, it’s sad to think a hotel chain that was once industry leading had fallen so short of the mark.

Cerf Island Resort bietet alles für einen wundersch?nen Urlaub. Naturliebhaber kommen mit den traumhaften Str?nden und Schnorchelm?gkichkeiten unmittelbar vor dem Hotel auf ihre Rechnung. Das Cerf Resort Team ist hilfsbereit, fr?hlich und herzlich. Die kreolischen Villen sauber, angenehm und gut ausgestattet. Die Massage war super, danke Suri! Die angebotenen Ausflüge erlebnisreich und zuverl?ssig (Boot-Transfers????). Tolle Informationen/Tipps an der Rezeption. Danke für alles, gerne wieder!

The room was spotless. Staff were so pleasant - every single person I came in contact with. The food was far better than I expected, for a resort, so good I would rate it a 5 stars - extremely flavorful, l felt as though I was eating a a great home-cooked meal at a relatives home. The property itself was well kept and very clean. I can't wait to return!!!

Vieux pas propre, il m'ont fait payé 56.00$ d'extra pour avoir accès a ma chambre 1 heure avant, en me dissant que la politique pour avoir accèes a ma chambre étais 16h00 et non 15h00.

房间乾净，酒店可以看到小企鹅但是只有2-4只 比较少，等待比较久。 晚上光污染一点点，还是可以拍到极光的， 沙滩好漂亮， 但是风大风太大了请戴好帽子。

Really nice and clean. Place . Recommend it

Staff, clean room, comfy bed, yummy and substantial breakfast.