Upon arrival, we were graciously assisted by Ruby from the Front Office, whose professionalism, warmth, and attentiveness were truly exemplary. Despite a busy moment, she handled the situation with remarkable poise, offering a sincere apology and ensuring we felt valued throughout. Her exceptional hospitality left a lasting impression and was sincerely appreciated.

On the positive side. Way over expectations on the room. Really nice and cosy configuration.

The rooms were clean and staff were very friendly! It was very good and would recommend this facility to anyone! Very nice rooftop terrace

房间非常大并配有厨房，从窗外可以看到雪景，入住适逢中国春节，我们自己准备年夜饭、装饰了一下房间，度过了一个浓浓年味的异国除夕??

Top Lage. Sehr freundliches Personal, sehr entspanntes und toller Wellness Bereich

The property was outstanding and well maintained. The facilities were in tip top condition and very clean. The breakfast was very nice and the homemade muffins were exceptional. The property is conveniently located to the bus service and Ashgrove shopping precinct. The hosts made us feel very welcome and comfortable. If visiting Brisbane again, we would have no hesitation in staying at Grove Manor again.

酒店回复：Thanks

Venligt og im?dekommende personale

La cucina merita una menzione speciale: piatti sempre abbondanti, vari e curati, con ingredienti di qualità e grande attenzione ai dettagli. Ogni pasto è stato un vero piacere, capace di soddisfare tutti i gusti. Le camere sono spaziose, pulitissime e ben organizzate, con un comfort che fa sentire subito a casa. La pulizia è impeccabile e l'ordine è sempre garantito. Ottima anche l'organizzazione generale dell'hotel: tutto funziona alla perfezione, il personale è gentile, disponibile e sempre pronto a venire incontro alle esigenze degli ospiti, creando un clima accogliente e rilassante. Ma il vero fiore all'occhiello è senza dubbio l'animazione. Un grazie enorme al capo animatore Carlo, una persona carismatica, coinvolgente e sempre sorridente, capace di creare un'atmosfera unica e divertente per grandi e piccoli. Insieme alle sue bravissime ragazze Pia, Alessia, Giorgia e Ludovica, ha reso ogni giornata speciale con attività, giochi, spettacoli serali e tanta energia positiva. Un gruppo affiatato, professionale e con una passione contagiosa che fa davvero la differenza.

We stayed over the weekend with my family. Very well located in China town, got plenty of restaurants around to go dine. The room was basic but spacious. My husband and son slept fine, my mom and I didn’t sleep well due to noises. The building is not well insulated. My advice would be for sensitive guests, bring your earbuds. We haven’t tried the breakfast. I didn’t like the flat sheets on the bed, I moved a lot during my sleep, woke up the next day half of my body laying on bare mattress. Maybe management could consider larger flat sheets that can be properly tucked under the bed. Thank you

A business class hotel with comfortable and quiet rooms, cozy bed, good amenities. Would stay again.