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挺好的,下次来了再住,谢谢。。。
酒店回复:感谢您的好评!我们很高兴听到您对衞生、服务和性价比都感到满意,这让我们备受鼓舞。您的认可就是我们不断进步的动力,我们会继续保持高标准的清洁和贴心服务,让每位客人都能拥有舒心的入住体验。期待下次还能为您提供同样优质的服务,欢迎再次
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Helpful check in staff, nice food for dinner
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First of all I want to leave a good note for the diving school at that location. Helpfull staff, excellent service. Price is higher compare to other places, but I had one on one dives with my instructor so happy about that. I would defenitely go back there is the resort wasn't that really bad. About the resort: The 3.7 rating should already be a warning to be taken seriously. They claim to be a high end resort, but it is the opposite. The service is absolutely at point zero, you can sit for hours at the beach or the swimming pool, but do not expect someone to come from the restaurant to take on order, they wil simply ignore you. When you see this lack of service it is often a lack of training or no customer interest at all. You expect this resoirt to be run by a decent General Manager. Well exactly there is the problem. Mr. Romeo Co rather would go into a discussion and even threaten you than to listen to guests. I ordered a pizza with seafood (on the menu was not mentioned cheese, which is normal for a shrimp pizza and exactly why I ordered it. (on other pizza's the cheese was mentioned). I got a pizza with missing ingredi?nts (they were not on stock, apperently communication for that is not neccesay) and the pizza was overloaded with chewy cheese, so much that you could not even taste the shrimps anymore. Knowing myself, eating the pizza with that amount of chees would certainly mean a stomach burn for me. The general manager came to discuss with me (after the waitress and after the chef of the kitchen. The completely unqualified guy, went into a discussion that pizza's without cheese do not exist (maybe only in his mind), He could not take it back as there was some piece eaten (correct, I tried it for maybe 10% of the whole pizza). What he wanted to do with it if it was the whole pizza (give it to the next guests?) I was the only one in the restaurant and as far as I could see the only person in the whole resort. After that he tried the threathening way (yes really). If I was to send back the pizza, he would deduct it from the salary of the waitress, so I should really think about that. She was not to blame, he is as fully ignorant manager, was to blame. A manager is there for the guests, in a high end resort (rooms are easily 200 dollars a night), you would think you would be respectd as a guest. Well forget that. He did enough to be sure I will not return here. Prizes for food are ridicoulous and than you do not even have your ingredients on stock. You try to imitate a italian kitchen, but haven't got the feintest idea about Italian food. (you serve a Pasta carbonara with an Alfredo creamy sauce, It is on the menu, really). Storeboard ingredients (like the dressing on the ceasar salad, which by the way had nothing to do with a ceasar salad, as you went through the ingredients. Mr Arrogance us ruling as a king looking to win his battle and at the same time loose the war. Was he trained and schooled he would realize that, but he doesn't
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陪老妈错峯出行,看中村居新店,确实不枉此行。徽派建筑里藏着设计感和非常棒的体验,还有舒适住宿体验,早餐也很丰富,物超所值!
酒店回复:谢谢您和阿姨选择来随园生活度过这次错峰旅行??看到您说“不枉此行”,我们真的特别开心。我们一直很希望,在保留村居和中式建筑气质的同时,也能把住宿体验、空间设计和服务细节做到更舒服一些。很高兴无论是早餐、房间体验,还是电话咨询和整体环境,都能让您和阿姨住得满意。期待以后还有机会,再陪您和家人一起度过下一次山间假期呀~
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工作人员都很热情,设施位置都不错!
酒店回复:感谢好评!民宿紧挨江南天池,出行游玩超近超方便,地理位置绝佳,风景宜人,随时欢迎再来游玩入住~
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We had a wonderful stay at the historic Abbey. Room was great- cool red lights! The breakfast buffet had very good decor, service, croissants and bagels- warm from oven! Very helpful & friendly staff at front desk. The only drawback is there are a LOT of stairs! (And no elevator). Definitely recommend.
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We had booked a superior room but were assigned to a room in an outbuilding that didn’t have an elevator. The room and bathroom were plenty large but without a balcony and a window that faced into another building. The staff very kindly changed rooms for us.
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很精致的民宿,有接驳车接送。
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位置紧挨华强北地铁站,出行超便利!房间乾净温馨,投影画质超清,床品柔软隔音好,逛吃住宿两不误,体验感满分。
酒店回复:【近华强北地铁站 】非常感谢您的认可和支持,您的满意是我们最大的动力,我们会继续努力提升服务品质,期待下次的为您服务!
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Very small breakfast area, but the rest is super. Highly recommend.
酒店回复:Thank you so much for your lovely recommendation! We’re delighted to hear that you enjoyed your stay overall. We also appreciate your comment regarding the breakfast area — we understand it can feel a bit cozy during busy moments. Your feedback is truly valuable to us, and we hope to welcome you back again very soon for another great experience!
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