Quelle grosse déception. Dès cafards dans la LITERIE. Aucun geste de dédommagement.. M'acheter avec 2 petits déjeuner que j'ai refusé. J'attends une discussion ouverte avec le directeur. De plus j'apprends que ce genre de soucis a déjà eu lieu

酒店回复：Chère clienteNous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes désolés d'apprendre que votre séjour a été perturbé par des problèmes d'hygiène. Nous prenons ces commentaires très au sérieux et nous nous engageons à maintenir des standards élevés de propreté. Comme il vous l'a été communiqué par mail le 10 février, soyez assurée que nous respectons toutes les mesures d'hygiènes règlementaires, et que notre équipe de nettoyage applique les mesures de contr?les quotidiennes de nos installations.Nous nous permettons de partager notre étonnement quant à votre retour sur le fait "qu'aucun geste de dédommagement" n'ait été proposé, alors que vous noté dans votre commentaire avoir refusé notre proposition de petits déjeuners offert.Un geste a donc bien été fait, mais vous ne l'avez pas accepté.Nous tenons également à souligner que votre retour a été immédiatement été pris au sérieux par notre réception en vous proposant un délogement immédiat avant même tout contr?le de votre affirmation. Nous souhaiterions savoir si vous aviez la possibilité de nous fournir une photo de l'incident afin d'en faire part à la société en charge du linge.Enfin, un retour de la direction vous a déjà été fait suite à votre mail, le 10 février 2026, soit un jour après votre courriel, reprenant les informations précédente, mais en aucun cas nous vous avons fait part d'un "soucis qui aurait déjà eu lieu". Merci de bien vouloir nous communiquer plus d'informations sur cette affirmation totalement erronée qui ne vient pas de nos équipes.Cordialement,Aparthotel Adagio Access Marseille Prado Perier

After the first night no cups were left for coffee, one day there only towels for one person and the tub was not cleaned daily.

酒店回复：Thank you for your feedback. It is greatly appreciated as we aim to use this to better in the future. I will be sure to inform the team. Thank you for choosing to stay with us and we hope to see you back with us in the future again soon.

楼顶泳池拍照太好看

This was the highlight of our Japan Trip, especially for my kids aged 5, 7 and 9. The facilities: a ball pit with slides, basketball hoops, flying fox and TV right in the lobby, with free massage chairs right outside for supervising parents. A free-flow drink corner with soft drinks and alcohol and caffeinated drinks, ice cream from a certain timing, also in the lobby, also free. A gaming corner with Switch games, Mario Kart, table tennis, darts. At night they pull out the shooting gallery and the retro arcade games. They have 3 Lovot robots at the lobby. Outdoors there are remote control cars, see-saws, mini-golf, sleds with slopes, trampolines, a live goat and rabbits with buckets of feed, and a few small pools (we went in winter so didn't get to enjoy it). In the room we had a Switch, Youtube and Netflix on screen, and in our specific room we had a tent set up outdoors (but sheltered) with air-conditioning + heater and beds and TV for a "camping" feel. At breakfast and dinner time, the restaurant had multiple TVs switched on with kid-friendly content (Disney, cartoons) and even had rental iPads to entertain your kids if you so wished. There was also always a drink bar and ice cream/dessert buffet alongside the usual kaiseki dinner meal. For our second night we got the BBQ set instead of the kaiseki meal and there was SO much great meat. Objectively, I'm not sure I would have enjoyed this hotel as much if I didn't have demanding young kids who need entertainment, but as a parent the hotel is well-kempt, clean, not very run-down (it's not a new hotel but they definitely maintain it well and constantly do upgrades), the food quality was decent (not amazing but nothing to complain about), and the staff are very helpful. The onsen public bath had a shampoo and conditioner "bar" for you to pick and choose and a great seaview. Shimabara doesn't seem to have a lot of foreign tourists so if you want to get away from the usual sights it's a great place - Shimabara itself is quite small and walkable and has nice sights (the castle and the town of koi are recommended!) so you can stay two nights like us and spend one of the days wandering around Shimabara itself, and the rest of the time playing at the hotel. The hotel also had school groups come to stay there sometimes, but they have a marvellous setup where the school groups are half-cordoned off at their own floor with their own eating area, so even though we overlapped with a middle school group we barely saw them, which was a relief. All in all I would recommend staying here (in fact, I would recommend going out of your way to come stay here) for one or two nights if you are already going to be in Kyushu, if you have young kids. It will be the highlight of their trip!

Amazing location! Unique hotel. Clean and surprisingly spacious room. Friendly, helpful staff.

super séjour, accueil très chaleureux. chambre confortable très propre et calme. Parking sécurisé. Nous reviendrons. Corsica.

La chambre très bien. Personnel très sympathique. Petit déjeuner très bien . Peut-être un petit bémol po

Ohh espectacular el lugar entre las monta?as! La cena / desayuno es completo! Tiene un bar con música puedes estar y beber, muy padre esta entre las piedras muy de acuerdo a la epoca, El chavo que canta nos llevo entre monta?a para las fotos, uff vale totalmente la pena una caminata de 20 min subir y las fotos de todo campamento Muy recomendable

Put simply, the experience feels entirely disconnected from guests' needs. Many of the choices seem to have been made without considering the people who actually use the rooms. For example, upon entering, a coffee set was placed squarely in the middle of the table, leaving no space to use the surface. The desk drawer handles are oversized and protrude into the body of the desk. Opening them reveals empty interiors, which seems unnecessary and thoughtless.

These cool New York-style lofts have everything that you need (good coffee!), the area in Old Montreal is ideal (truly a perfect location to explore the city), it is close to some of my favorite restaurants and cafes and very walkable, Phaysall was incredibly helpful and welcoming. I would highly recommend!

酒店回复：Thank you so much, Leanna, for your wonderful review! We’re delighted to hear you enjoyed the loft style, the coffee, and our ideal location in Old Montréal. Phayssal will be thrilled to know his warm welcome made such a positive impression. We truly appreciate your recommendation and would love to welcome you back to the David Hotel anytime!