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I’ll definitely be back. The facilities are so lovely for a relax. Bar staff a bit hit and miss. Pool gorgeous, gym ok too
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Buffet was always cold and I made sure I was first in , Staff great all staff ! 2 massages great , always cold food !
酒店回复：Dear Guest,Thank you for sharing your experience with us.We are sorry the dining experience did not meet your expectations during your visit.We are delighted that you appreciated the dedication of our team members throughout your stay. It is wonderful that you enjoyed the spa treatments, and we are pleased that the cleanliness standards met your expectations.We look forward to welcoming you back again for an improved experience. Kind regards,Customer CareOccidental At Xcaret Destination
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Guest
阿斯特酒店
时间：2026/05/01
Alt ok
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Close to airport 3 minutes walk.
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Il cibo offerto da questa struttura non è ciò che ci si aspetta per una location molto bella. Anche il personale non è sempre gentile.
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Perfect location, and the receptionist really kind
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Ho fatto 2 settimane di fanghi da esterno! Esperienza positiva, ottimi rapporti col personale gentile! Locali puliti e spazi ampi! Belli gli esterni, piscina con idromassaggio e vari! Un ringraziamento al sig. Fabrizio del reparto fangoterapia per le sua gentilezza!
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This hotel is conveniently located near the pier and many restaurants, making it ideal for tourists. The hotel staff are very helpful and provide useful information to travelers.
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Accommodation was good and the owners were very friendly and helpful.
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Breakfast was very delicious and fresh. Room can use some updating
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