Was nice hotel, not as special as others. Customer service was lacking, kindness and helpfulness of staff was also lacking. Room was large, no closet.

酒店回复：Dear Grace It was with great surprise and astonishment that we received your comment. As you can see from our other reviews, one of our greatest strengths is precisely our guest hospitality and our ability to exceed expectations. We deeply regret that you did not feel this dedication during your stay. Your feedback is essential for us to analyze internally what may have gone wrong and to ensure that the excellent service and kindness we are known for remain consistent. We hope to have the opportunity to welcome you back to provide you with the memorable experience that is standard at our Palace. The Palácio da Lous? Team

Black Pearl apartments were fabulous. Location was top notch. Rooms were very spacious and very well stocked with all you need in the kitchen. Veronica at the front desk was just lovely and very knowledgeable and helpful. Would definitely recommend a stay here. You won’t be disappointed.

酒店回复：Dear Dorothy,Thank you for sharing such kind words. We’re delighted to know you enjoyed your stay and that our team contributed to a positive experience. Your recommendation means a lot to us.We would be pleased to welcome you back on your next visit to Reykjavík.Best regards,BP Team

Clean spacious room, extensive tasty breakfast. Lovely sea view terrace with loungers, umbrella and chairs. Unfortunately the wind was pretty strong so we sat round the side of the building which was more sheltered. Pool not heated but dipped our feet in, was a windy day and more sheltered by the room, otherwise may have spent more time by the pool. Steep drive to get to the hotel, ample parking, delicious dinner with amuse bouche. Gorgeous views of Castelsardo. Would definitely return.

酒店回复：Dear Rosie,Thank you so much for sharing such a detailed and thoughtful review of your recent stay with us.We are delighted to hear that you enjoyed our spacious rooms, the variety of breakfast options, and the culinary experience at dinner. Our mission is absolutely this: to ensure our guests' satisfaction from breakfast to dinner, including a restful sleep in our specially designed beds with super-comfortable mattresses and high-quality mattress toppers!It's also wonderful to hear that you enjoyed the stunning view of Castelsardo and our sea-view terrace.Regarding the pool temperature, we are sorry you found it a bit cold, as we would like to let you know that we have implemented a water heating service during the colder months, and it actually stays heated to a temperature between 21 and 23 degrees. Perhaps the engine did not work properly on those slightly windy days, and we're very sorry about that...It was a pleasure having you as our guest, and we are thrilled to hear that you will choose to come back.We look forward to welcoming you again for another memorable stay.Best regards,

非常方便！早餐也不错，就是等的时间有点长

Great Hotel, with great service and hospitality! Nice rooms. Good restaurant with nice food and some good wine from Peralada! The course is good and the greens were great. I would recommend golfers to visit this hotel and golf resort.

Très bon accueil. H?tel très propre. Restaurant au top. Et région extraordinaire. Je recommande vivement.

A very nice and welcoming hotel Friendly staff and spacious rooms Breakfast was very good

A localiza??o é excelente. Funcionarios educados e prestativos.

El hotel increíble, muy bien cuidado el detalle y la decoración, la zona de spa balneario, fue lo único que no nos gusta, instalaciones poco cuidadas, las duchas no funcionaban y la gran mayoría de los chorritos tampoco, nos pareció muy caro 30€ por persona, para unas instalaciones que tienen que reformar y ponerlas a la altura de hotel que está espectacular

Good service, personal and food. Just one night