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Everything was great, really really nice hotel. The only thing was the fridge didnt work and they gave me a a credit for that. I would still rate the place a aolid 10.
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Sono stata in questa splendida struttura a Maggio di quest'anno ed ho trovato tutto curato nei minimi dettagli ma senza risultare troppo "ingessato". Dal personale giovane, competente e super accogliente, alla pulizia di tutti gli ambienti, piscina compresa, fino alla location pazzesca. Lo consiglio vivamente!
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Meraviglioso!!! Hotel molto bello … la stanza dei bambini “La grotta dell’orso” spettacolare !!!Personale gentile e simpatico…animazione per bambini..SUPER!! Grazie alla pazienza ed alla professionalità della Zia Monica che ha guidato genitori e bambini in esperienze bellissime!!! Ci torneremo presto!!
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乾净衞生，服务好，住着舒心，强烈推荐！
酒店回复：尊敬的宾客，非常感谢您对我们酒店的好评，我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！
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Room was clean and comfortable and suited its purpose.
Annoyingly, I do get annoyed with having to pay extra to park. This should be able to be booked and paid for as part of the accommodation rather than pay on arrival if you have to pay!
酒店回复：Dear Guest,Thank you for your positive feedback regarding the cleanliness and comfort of your room. We appreciate your thoughts on the parking arrangements and understand your concerns. Your comments will be taken into consideration for future improvements.Best regards,Mercure Canberra Belconnen
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The staff were so accommodating and friendly. The food was incredible and the spa was very relaxing
酒店回复：Thank you very much for your kind words! We’re delighted to hear that you found our staff accommodating and friendly, enjoyed the food, and had a relaxing time in our spa. We hope to welcome you back again soon!
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从进门到离开，这里的每一位工作人员都让人感觉像回家一样自然。尤其是前台接待的朋友，细心又不过度打扰，几句问候刚好説到心坎里。下次再来这座城市，一定还住这里。
酒店回复：看到您写下的这些文字，心里真的特别暖。能让您在旅途中感到舒服和安心，是我们最在乎的事。其实我们只是做了本该做好的小事，但能被您这样记在心上，对团队里每个人来説都是很大的鼓励。希望下次再来这座城市的时候，您还会想起我们这里有个随时欢迎您回来的地方。祝您一切都好，后会有期～
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Guest
库皮特庄园
时间：2026/05/01
Such a beautiful getaway. The fridge was stocked with everything you need to make a great cheeseboard. The fresh bread delivered was marvellous!
酒店回复：Thanks so much for your review! So glad you enjoyed your getaway — and love that you got into the minibar and enjoyed the selection. Our Accommodation Manager will be stoked to hear this!Hope we can welcome you back again soon for another relaxing stay.Kindest,Jay-Leigh
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酒店设施很新，环境乾净舒适，隔音效果不错，睡的非常安静，楼下就是广场和夜市，非常方便！入住体验非常棒！
酒店回复：给生命一个微笑，用微笑面对人生。就如苍鹰自信地去搏击长空，就如河流欢快着去融入大海，我们的生活将因微笑而美丽，人生将因微笑而成功。欢迎您下次光临！
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Complimenti per l’esperienza, staff sublime, cibo ottimo, i ragazzi della sala molto gentili e professionali. Torneremo sicuramente!!
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