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The room did not match what was shown on the website. There was no way to contact the front desk from the room if you needed anything—you had to physically go downstairs to request items like towels. The room itself was very dark, the curtains were barely hanging, and the room clearly needs updating and renovation.
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room was ok, staff very good, breakfast choice and quality very good, parking expensive.
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Went for a friend's wedding and we had a great time. Beautiful resort, good food and nice comfortable rooms. Only thing that bothered us was a loud beeping noise in the hallway outside of our room. Other than that we had a great stay.
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We received a very friendly welcome when we booked in, quite late at night. The room was clean, though a bit hot despite the window being left ajar and the snow outside.
Plumbing worked OK, though I couldn't take down the shower head, which was way above my head and appeared to be a bit stuck.
酒店回复：Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn BARNSLEY M1, JCT.37.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Timea TothReservations
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Wonderful staff! Clean rooms, attended to all of my needs for my stay. Looking forward to my next stay at another one of your properties.
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Estava tudo ótimo
Servi?o de praia, estacionamento e limpeza nos quartos . O único ponto que n?o gostei foi que um elevador estava quebrado e foi demorado pra descer e subir .
酒店回复：Greetings Iwamoto,WOW! We really appreciate you taking the time out to rate our property. We count ourselves lucky for customers like you. We look forward to welcoming you back in the near future. Sincerely,
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Nice location and good staffs but a bit old and noise from next door
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Just your basic room. Clean, friendly staff, walking distance to coffee shops, restaurants and grocery stores.
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Very nice room with a lot of space, comfortable matrace. Sauna was great and breakfast really generous, appreciet service!!! Big thanks!!!
酒店回复：Dear Mr. Novak, ??Thank you very much for your fantastic 10/10 rating and your kind words!We are delighted that you enjoyed the spacious room, the comfortable mattress, our sauna area and especially our generous breakfast. Your appreciation of our service means a lot to the whole team - genuine hospitality is what the Sonnenhalde stands for.We hope to welcome you back to Bad Boll soon!Warm regards ??Family Geiger & the Sonnenhalde Team
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There was bugs crawling under the door so we put a towel across the bottom of the door. The refrigerator was not working properly. There was a leak in the bathroom ceiling. A lump in the bed was not comfortable. When we called them twice the phone was all static and not working. The room wasn’t great but a great location. Oh and to get a lounge chair was impossible. People putting towels on chairs that nobody was sitting on.
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