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worst experience ever...booking with breakfast & turn up no b/fast...depo refund take 7-14 working days..WTF!!....no free parking & i paid RM50 for parking (checkout @ 9.30am)..i requested an early check-in but the management charged RM50 for it. Since it was already 2.30pm at that time, i decided to wait until 3pm. However, when it reached 3pm and i asked to check-in, the room was still being cleaned and the management asked me to wait another 40 minutes.
not recommed at all.
Tq.
酒店回复：Dear guest I sincerely apologise for the inconvenience caused. The deposit refund was actually due to issues with your bank. We release deposits immediately after checkout and will have our team strive to improve the timeliness of room turnovers
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Excellent hotel, comfortable stay
酒店回复：Dear Guest,Thank you for your wonderful feedback. We are delighted to know that you had a comfortable stay with us.We look forward to welcoming you again soon.Warm regards,Somrup ChandaGeneral ManagerFairfield by Marriott Kolkata
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Endroit calme et bien entretenu. Tout est propre et soigné. Les deux dames à l'accueil sont charmantes et très serviables. Point important, on se sent bien dès l'arrivée. Restaurant de qualité. Petit déjeuner varié. Chambre confortable et calme avec une terrasse privative.
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Front desk staff was very friendly and helpful. Especially Kelsey.
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Excellent hotel.
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Charming chateau, calm surroundings, and very welcoming staff. The room was spacious and clean, breakfast was good, and we really enjoyed our stay!
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房间衞生乾净 前台服务热情。 环境幽雅舒适 推荐入住
酒店回复：感谢亲亲的好评?? 很高兴您觉得房间乾净住着舒心，前台小伙伴能让您满意我们也超开心～期待您下次再来入住，我们随时欢迎您回家！
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衞生整洁，客房乾净，房间设施完善
酒店回复：非常感谢您在百忙之中抽身分享您在酒店入住时的感受，在一次偶然的机会中，您选择了我们，非常荣幸我们的服务得到了您的认可，我们正在用心发现可以为您提供服务的机会，我们将为您提供干净舒适的客房环境，温馨可口的美味早餐，前台标准化对客服务，期待着与您的再次相遇，祝您工作生活愉快~~~
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环境很好，有早餐有泡麪，亲子出游住智能酒店挺好的
酒店回复：尊敬的宾客，感谢您对京儒酒店的认可与好评！很高兴我们的环境和早餐能得到您的肯定，我们会继续保持高标准的服务，为您提供乾净舒适的入住体验。期待您再次下榻，祝您生活愉快！
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房间很好，跟图片是一样的，周边环境特别安静，很适合周末放松休息，还能带狗狗住，门口就有好吃的农家菜，管家服务特别贴心，园区里有羊驼，还给准备了切好的胡萝卜去喂羊驼，下次去还住这里！！！去了根本不想走了
酒店回复：【宠物友好】亲爱的客人，看到您説“去了根本不想走”，我们心里真是暖暖的！非常开心我们的房间和周边环境能给您带来一个完美的周末放松之旅。咱们民宿一直希望能成为您和毛孩子共同的家，所以特别欢迎带狗狗入住。门口的农家菜和园区里的羊驼宝宝能得到您的喜爱，真是太好了！管家小伙伴知道您夸他贴心，一定开心得不得了。切好的胡萝卜就是为了让客人们能和小动物们亲密互动，享受这份治癒的快乐。期待您的下次光临，我们和羊驼宝宝一起在这里等您回家！
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