Guest
时间:2026/05/01
worst experience ever...booking with breakfast & turn up no b/fast...depo refund take 7-14 working days..WTF!!....no free parking & i paid RM50 for parking (checkout @ 9.30am)..i requested an early check-in but the management charged RM50 for it. Since it was already 2.30pm at that time, i decided to wait until 3pm. However, when it reached 3pm and i asked to check-in, the room was still being cleaned and the management asked me to wait another 40 minutes.
not recommed at all.
Tq.
酒店回复:Dear guest I sincerely apologise for the inconvenience caused. The deposit refund was actually due to issues with your bank. We release deposits immediately after checkout and will have our team strive to improve the timeliness of room turnovers