One of our favourite hotels to stay at ! Clean friendly and rooms are charming, always stay here if I am in the area

No cumple con lo que promete como hotel con spa Reservamos un fin de semana en el Hotel Son Antem esperando disfrutar del spa. Se nos informó previamente de que la piscina principal estaba cerrada por mantenimiento, pero no se nos avisó de que otras instalaciones del spa también estaban afectadas, como el jacuzzi. La hora de entrada era a las 16:00, pero entramos más tarde. Al acceder al spa, los saunas olían muy mal, lo que hizo imposible utilizarlos con normalidad. El personal nos indicó que había otra piscina climatizada, pero esta información no fue comunicada previamente ni ofrecida como alternativa, algo que consideramos básico cuando hay servicios cerrados. Para el precio y la categoría del hotel, la experiencia fue claramente insatisfactoria. Falta de comunicación y de atención al cliente.

饭店的位置非常棒，与Fatima Bus Station 只隔一条马路，法蒂玛圣母朝圣地就在旁边。 前台员工亲切，有问必答。??

Resepsiyon personeli cok guler yuzlu Kam?la han?m ,Kezban han?m?n galeri yüzü ve ?lg?n? ?cin ?zellikle te?ekkür ederim otel konumu vok iyi kamelya han?m?n K?br?s ?le ilgili y?n vermes? ?s?n ?zellikle te?ekkür ederim Resepsiyonun ?zellikle ?lgili ve ?zenli davranmas? ?ok ho?tu Kezban han?ma tekrar te?ekkür ederim

ホリーデーイングループとしては、部屋は狭めである。 デスクは小さくノートパソコンが置けるのみ。 出张で数日滞在するには、可もなく不可もない。

All very good. Nice staff helped a lot allowing keira to check in early. Rooms very clean. No complaints Thank you ??

I can’t recommend this place enough! The facilities are fantastic and extremely tasteful, but the staff are all fantastic - it was a wonderful stay.

The staff at the Somerset is amazing. Beautiful property. Like a home away from home for my family

酒店回复：Thank you for allowing us to be your host. Your feedback is appreciated and we look forward to welcoming you back for a future stay.

I stayed for almost 25 days in this hotel across 2 different stays. In the initial stay the only issue I faced was internet and they fixed it before my 2nd stay which was only 1 month apart. So they really take the feedback seriously. The location is very near to Fortis hospital which was my main reason for staying here. The front office staff is really helping, they make sure you dont have to go through any trouble. Special mention to Saaqib on the front desk who went out of the way to extend my stay in the hotel when I really needed it for emergency reasons. Animesh and Vikas on the front desk were extremely kind and helpful too. One thing that I needed specifically due to health and hygiene reasons is to keep the room clean every single day and changing the pillow covers and bed sheets etc. The housekeeping team is really helpful and they did their job extremely well every single time. Ashok Ji drives the house keeping team and he made sure I dont have to say anything twice. Multiple times I called up Vikas from this team to clean my room at odd times and he did it without any issues. Since my stay is long with a 3 month old kid, the room service staff always went out of their way to keep our stay comfortable. From properly packing the food and delivering it to my room, boiling the milk on request, delivering water whenever I asked them, preparing fresh and hot breakfast every single day, there is nothing which they didnt do whatever I asked them. Neelmani, Rajendra, Aravind and all the room service team are really nice and I really vouch for them that the hotel administration notices them to appreciate them in whatever way possible. Their chef is also good and all the items in the breakfast, lunch and dinner were tasty. Sandeep from the IT/Plumbing team also made sure I never face any wifi related issue.

Had a very pleasant stay at HCC Regente Barcelona. The service was friendly and attentive, and the hotel’s location is excellent — surrounded by plenty of shops, cafés, and restaurants. It’s very convenient to travel to and from the airport, and many tourist attractions are within easy reach, either by foot or public transport. A great choice for both leisure and convenience in Barcelona.