乾净整洁，服务热情

Everything was great ! Great location great view very comfy bed ! Huge bathroom

非常满意，出差来住这儿简直性价比特别高，而且房间还给赠了果盘，住得真的非常舒服。房间打扫得也不错，下次还会再来，而且工作人员态度也很好呀。然后楼下的话，健身房洗衣房都比较齐全方便，还是很不错的

酒店回复：感谢您的五星好评！很高兴能为您的出差之旅带来舒心的体验。贴心果盘、整洁客房以及齐全的健身、洗衣设施，都是我们希望给到每位宾客的便利与惊喜。全体员工也很开心能得到您的认可，期待您下次再来入住，我们静候您的光临～

早餐好吃，奇珍和小董很热情，房间很大，衞生整洁，周边便利

酒店回复：很高兴您住得舒心！房间整洁、出行便利是我们的基本追求，也感谢点名夸奖奇珍和小董，我们会再接再厉，欢迎常来！

The cleaning lady came in my room an hour before checkout. In the hot water didn't work on the second floor in the roll.in shower

酒店回复：Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced during your stay. It is certainly not our standard for housekeeping to enter a guest room prior to checkout time, and I understand how uncomfortable that must have been. Please be assured this will be addressed with our team to prevent it from happening again.I am also very sorry to hear about the issue with the hot water in the second-floor roll-in shower. This is not acceptable, and I will ensure our maintenance team investigates and resolves this promptly.We truly value your feedback as it helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future.

I stayed here before I was meeting girlfriends for a Three Pines tour. Quiet hotel, the staff is very friendly and helpful. The free breakfast is served very elegantly with beautiful presentation. My room was spacious. The hotel has a large clothing shop downstairs. Parking is free if you park in the open air lot-$15 C if you park in the garage downstairs.

Clean Room, Friendly Staff, Breakfast is offered but not to many options.

#衞生, 蛮乾净的, #服务, 服务比较好, #位置交通, 位置方便打车, #房间设施, 房间设施全面

酒店回复：非常感谢您对我们服务的认可！能为您带来舒适的入住体验，是我们最开心的事。我们会继续保持并优化细节服务，期待您的下次到来！

I requested a room change as the room at check in because the room was too close to the pub and not private. Clerk refused.

酒店回复：Thank you for sharing your feedback with us, we truly appreciate it.We’re very sorry to hear about your experience at check-in. We understand how important privacy and a peaceful environment are, and it’s disappointing to hear that your concerns were not addressed in a more supportive and flexible way. While availability can sometimes be limited, we should always communicate with care and explore options wherever possible.Your feedback has been shared with our team, as this is not the level of service we strive to provide.Thank you again for bringing this to our attention. We hope to have the opportunity to welcome you back to Tin Wis Resort and provide a more comfortable and responsive experience next time.

The room was comfy breakfast was good and staff was helpful.