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Hotel e resort fantastico immerso nel cuore del Molise. Il cibo e la spa sono tra le migliori qualità che ci siano: servizi completi ed eccellenti, sapori eleganti incontrano benessere eleganza, linee luminose invogliano soggiorni sereni, in modo accogliente. Una lode particolare allo staff e ai receptionist professionisti, dotati di grande ed elevata empatia. La variegata offerta dei pacchetti turistici ci ha permesso di ottenere ottimi sconti e di godere, senza rimpianti, del miglior soggiorno mai vissuto.
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There for a weekend with friends. Minor points for improvement
heated plates for Dinner and food hotter.. No cocktail mixers which would be an asset. Due to cold weather more grit/salt for steps and parking area as very slippy.
Staff were pleasant and food tasty.
Great Building and Location
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Amazing property. Great food and hospitality. Suraj from F and B service team in Asaka restaurant was friendly and gave us grea service and gave us perfect suggestions for food . ??
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Cinstant banging of windows with weather and wind !! Looked at the windows and they were very old and outdated and havent been changed
!!
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My room was spotless, bed very comfortable and whilst arrival seemed odd the member of staff who greeted me was polite and helpful. They do not provide catering, which is not an issue unless you want a cooked breakfast. There is a breakfast box in the room with fruit, danish pastries and instant porridge pot which not being a breakfast person was fine. Dinner can be obtained at a pub 1 minute walk from the hotel. As a business trip stopover a good place to saty
酒店回复:Hello John, thank you for your detailed feedback; we are delighted to hear that you found your room spotless and comfortable and that our team member made you feel welcome, and we appreciate your comments regarding our breakfast offering and location, which we are pleased suited your business stopover. Kind regards, The Stratford Limes Team
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Room was spotless. All amenities provided. Staff were very friendly. Room was beautiful.
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Clean and excellent reception.
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The room was okay but requires improvement especially the bed. The mattress wasn't really good. The pillows are soo thin that you required 3 pillows stacked together to sleep.
We also had some visits of cockroaches at night coming from the vents into our bedroom, the place needs to work on pest control.
The aircon felt like it required cleaning of the filters, there was a smell of wet residue after you turned on the aircon.
However, the ladies at the front desk was extremely helpful and provided excellent customer service.
酒店回复:Dear Sawan, Thank you for your feedback.We regret that some aspects of your stay did not fully meet expectations and appreciate you bringing these matters to our attention. Your comments have been shared with the relevant teams for review.We’re also pleased to hear that our front desk team provided helpful and friendly service, and we appreciate you acknowledging them.Warm regards, Noosa Blue team
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as usual. we always book capri when stayover in jb. spacious room & good customer service
酒店回复:Dear Mr. Soo,Thank you very much for choosing to stay with us again at Capri by Fraser Johor Bahru and for sharing your kind feedback.We are truly delighted to know that we remain your preferred choice whenever you stay over in JB. It is wonderful to hear that you continue to enjoy our spacious rooms and good customer service.Your continued support means a great deal to us, and it motivates our team to consistently deliver a comfortable and welcoming experience.We look forward to welcoming you back again on your next visit.Warm regards,Shairil NizarCapri by Fraser Johor Bahru
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Unser Aufenthalt in diesem Hotel war einfach unvergesslich – vor allem dank des au?ergew?hnlichen Services zu meinem Geburtstag. Schon beim Check-in wurden wir mit einer Flasche Sekt empfangen und erhielten v?llig überraschend ein kostenloses Upgrade. Diese liebevolle Aufmerksamkeit hat unseren Aufenthalt direkt zu etwas ganz Besonderem gemacht.
Ein ganz gro?es Dankesch?n geht an die unglaublich freundliche Rezeptionsmitarbeiterin Silvia Londo, die all das arrangiert hat. Sie war vom ersten Moment an herzlich, aufmerksam und überaus zuvorkommend. Man hat sofort gespürt, dass ihr das Wohl der G?ste wirklich am Herzen liegt. Dank ihr und den ebenfalls sehr freundlichen KollegInnen haben wir uns rundum wohl und willkommen gefühlt.
Der Service im gesamten Hotel war einer der besten, den ich je erhalten habe – durchgehend kundenorientiert, aufmerksam und professionell. Das Hotel selbst ist wundersch?n, sehr gepflegt und bietet tolle Einrichtungen wie Pool (im Nachbargeb?ude) und Sauna. Die kostenlose Minibar war ein weiteres Highlight und eine tolle Zusatzleistung.
Wir haben uns von Anfang bis Ende rundum wohlgefühlt und k?nnen dieses Hotel w?rmstens weiterempfehlen. So viel Herzlichkeit und Service erlebt man wirklich selten. Wir kommen jederzeit sehr gerne wieder!
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