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Siamo stati a pranzo ma purtroppo non è stata una bella esperienza. Il cibo scadente, portate fredde, ( scamorza con prosciutto) e maitre non professionale. La ragazza che ci ha servito invece molto gentile educata e sorridente . Peccato!
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清洁で快适、そして强くお勧めいたします
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Stayed for one night on special offer (Monday) and were very impressed. The staff are fantastic, super friendly and professional. Food was excellent and very well presented. Lovely relaxed atmosphere and modern decor throughout. They now have amazing stained glass windows which are noteworthy. Would thoroughly recommend.
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Tutto bene a parte l'inconveniente del collegamento televisivo: in 3 giorni non sono riusciti a risolvere il problema del collegamento al sistema centralizzato.
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Rummet var v?ldigt ocharmigt. K?nns som dom sn?lar in p? allt. Poolen var och men ingen dusch eller toalett i anslutning. Opersonligt. Att sitta p? balkongen och titta p? havet var det b?sta.
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Guest
纳帕河旅馆
时间：2026/02/01
Amazing location walking distance to all the cool places downtown and Napa gondola ride on the Napa River. Hotel has a restaurant Celadon and a bakery that you receive a credit for breakfast if you are staying a night at the property. We also had a complementary wine bottle in the room for us to drink. Our room was so nice and clean and we had a balcony with a view of Napa River. Highly recommended hotel to stay at very nice and romantic.
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Very clean and spacious. Staff very polite, friendly, and helpful.
酒店回复：Dear Michael, Thank you for your review. I glad you enjoyed your stay with us. We hope to see you again soon.Kind regards,Simon AndersonHotel Manager
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Despite the prevalence of using cards for payment across NZ, the culture of charging 2.x% for use of credit/debit cards is disappointing and show either a culture of trying to gouge the last cent from the traveller who is left with ho alternative if they did not have cash with them.
酒店回复：Kia ora ianxteo,Thank you for sharing your honest feedback. We understand your concerns about card surcharge fees, and we recognize that this can be frustrating for travelers. We appreciate your perspective and will pass this feedback to the relevant team as we continually review our policies to improve our guests' experience.We hope to welcome you back again soon.Kind regards,Jenson Jos – Hotel Operations Manager
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这家酒店太赞了！停车特别方便，不用费心找车位。住着特别舒服，床品柔软贴身，值得推荐哦！
酒店回复：尊敬的客人，非常感谢您给予我们酒店五星好评的荣誉。您的满意是我们最大的动力，我们会持续努力，为您提供更加优质的服务和舒适的住宿环境。期待您的再次光临。
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Guest
拉鲁阿酒店
时间：2026/02/01
Tutto bene
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