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We stayed for one week at Hotel Mercure in Millau at the end of April 2026. We booked a privilege room with view of the viaduct on the 8th floor. The room was very clean and had all the amenities that we needed including kettle, coffee machine and mini fridge. The room had a balcony with 2 chairs and a table with excellent view of the village and the viaduct. The bed was very comfortable with plenty of pillows. The staff on reception went out of their way to make us feel welcome. Especially Chanelle who was very helpful in giving us tips on where to eat and visit and spoke excellent English. The breakfast was continental with cereals, scrambled eggs, bacon and sausage, then different cheeses to try and various bread and croissants, yogurts and fruits. Plenty of choice. You could make your own drinks from the machine and boil or fry your own eggs. We booked a car park space next to the hotel that could be accessed through a security door which cost €17 euros a day. Would thoroughly recommend this hotel. Thank you for a lovely stay.
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Great Staff. Beautiful properties. Downside, not located directly on beach and bed and couch was old and needing replacement.
酒店回复:Aloha,We're pleased to know you enjoyed our beautiful resort! However, it's disappointing that there were issues with your villa, namely the bed and couch, that did not meet expectations. That said, we will be sure to note your feedback to help us better provide the stay our guests can enjoy. Thank you for your compliments on our team, and for taking the time to share. We hope to welcome you back in the future!Mahalo, Jessica Castillo Director of Front Office
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Huge apartments inconvenient location with bedroom rear making for very quiet experience
酒店回复:Thank you for your review we hope to see you again soon.
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Lovely rooms, great food, & really helpful & pleasant staff.
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H?tel et piscine parfait par contre la restauration moyen ont vous propose des plats sont tarifs.... bonjour la surprise pour l addition... et les repas sont moyennement chaud.. bien dommage
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agreable,,
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Сервис отеля оставляет желать лучшего, поселили в номер для людей с ограниченными возможностями, хотя заказывали обычный, соответсвенно принимать ванну нет возможности в комфорте. При просьбе переселить предложили отменить бронь(невозвратную) и заселиться в другой отель. Когда попросили набор тапок, оказалось, что одного набора тапок нет, а это спа отель, тапки так и не появились за трое суток. Зубной набор нам предложили приобрести за деньги в киоске, а также банный халат. Для 4х звезд очень странный сервис.
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We went to this hotel for a dinner which was really good and you can choose between meat or fish choices. Both were amazing, together with wine and a professional, kind service. There is a parking lot outside.
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Tivemos uma experiência maravilhosa no Prazer da Natureza Resort & Spa. Desde a tranquilidade do espa?o até à simpatia de toda a equipa, tudo nos fez sentir acolhidos e especiais. Este lugar ficará para sempre na nossa memória, porque foi aqui que vivemos a nossa primeira viagem com o nosso bebé , um momento muito especial para nós. O ambiente calmo, confortável e em contacto com a natureza tornou esta experiência ainda mais bonita e inesquecível. Os quartos s?o excelentes, o espa?o envolvente é perfeito para descansar e desfrutar em família, e sente-se um cuidado genuíno em cada detalhe. Sem dúvida, um lugar ao qual queremos voltar.
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Yvonne was super helpful. She addressed all my questions and was super courteous. Will definitely stay again
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