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It was great. It was very, very clean. Amazing location.
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酒店位置绝佳,就在大教堂旁边,离重要景点都很近。房间宽敞舒适,工作人员比较热情,早餐经济实惠,味道可口。
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Excellent room clean tidy and warm. Staff very friendly and complimentary breakfast was a bonus.
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Really enjoyed it!
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设施:酒店设施陈旧,装修一般
衞生:酒店衞生一般,蚊子较多
环境:酒店环境不错,有游泳池
服务:酒店服务热情,值得推荐
设施:酒店设施陈旧,装修一般
衞生:酒店衞生一般,蚊子较多
环境:酒店环境不错,有游泳池
服务:酒店服务热情,值得推荐
设施:酒店设施陈旧,装修一般
衞生:酒店衞生一般,蚊子较多
环境:酒店环境不错,有游泳池
服务:酒店服务热情,值得推荐
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Beautiful, clean and well equipped apartment with a huge cooper bathtub.
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Phoned prior to booking to explain we had mobility problems and garlic intolerance. Was told there would be no problems and booked for 3 nights. Got there for Sunday dinner, garlic in everything. I got a slice of turkey, a few french beans and a load of carrots. Nothing else. The breakfast was cold so the next morning we asked for poached eggs that were served in a dish of cold water, we didn't bother with breakfast on the third morning as we had stomach cramps and diarrhea, we contacted 111 and it was confirmed that we had food poisoning.The hotel had steep steps and we had booked a superior which we wss told was ground floor. It was top floor and furyhest away frim lift. We were downgraded to ordinary room on yhe ground floor. There were other guests with mobility problems, one had to move to another hoyel and the oyher had to be assisted into the hotel by other guests. The hotel took the booking from Apex that book for people with mobility problems so the hotel knew what yhey were doing. Was tild we would get refund for breakfast and having the room downgraded. We did ask to book by phone but was told we had to do it via internet. The hotel receptionist tried to get management to conyact me but we had to wait until we had left the hotel before they phoned. and said it was unfortunate and that they didn't do refunds because we booked, as yhey had told us to by phone.Expidia do not give money refunds. This hotel is next to useless and are hiding behind a corporate glob
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The room was wonderful. The main problem was the WiFi I couldn’t get it to work and I had hard time attending a zoom cal .
酒店回复:Hi Hillyard,Thank you for your feedback. We're pleased to hear you enjoyed your room. We apologize for the inconvenience you experienced with the WiFi and understand how important connectivity is, especially for virtual meetings. We appreciate your input and will work to improve this aspect of our service.- The Staff at Hotel Indigo Alexandria
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Personal muy amable, habitación amplia y buena vista
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I have very wonderful satay at this hotel,,room were very clean specious and very comfortable ,,sevice is also good,,,
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