I cannot rave enough about the hotel! It has such a perfect location in the heart of Shenzhen’s CBD area, with the entrance to Gangxia subway station located right at the hotel’s doorstep. Hotel newly opened in 2026, but there is no renovation smell in the room at all. Room was in tip top condition, and I loved the bed and pillows. My body has never felt so well supported! I also really appreciated the hotel’s free self-service laundry room. Both washing machines and dryers were extremely straight-forward to operate, and I got my clothes nice and clean within an hour! The hotel breakfast spread had a good variety and I’m very satisfied with the options.

酒店回复：能让您感受到地铁口出行的便利和前台小伙伴的贴心服务，我们都超开心的～ 前台的伙伴们看到您的夸奖一定会干劲满满！我们会继续把这份温暖保持下去，期待您下次来这里，还能感受到家一样的舒心。

房间很小，不过还算乾净，所有房间都在二楼，周边环境很吵，半夜两三点钟楼下都还有声音，着实影响睡眠啊！

酒店回复：尊敬的宾客您好，非常抱歉此次入住没能给您带来安静舒适的休息体验！十分感谢您认可咱们客房的衞生情况，也坦诚指出了房间面积、夜间噪音的问题。咱们门店全部客房确实都在二楼，楼下临街商铺夜间偶尔会有动静，夜间噪音打扰到您休息我们万分愧疚。针对噪音问题我们后续会加装加厚隔音密封条，关于房间偏小的情况我们也会在预订页面提前标注清楚，方便大家按需选择。没能让您睡个安稳觉我们深感自责，期待能有机会弥补这次不好的体验，再次向您致以诚挚歉意！

Provision of Lunch boxes for foreign guests at Sulzer India Pvt. Ltd. in May'26. I want to thank the Restaurant staff for their timely help in providing Business Lunch for around 8 days. The food was highly appreciated by the guests. Keep up the good work!

酒店回复：Dear Sir, It's wonderful to hear that the lunch boxes were a hit with your guests! I'm glad our restaurant staff could assist you and provide timely service during your event at Sulzer India. Thank you for your kind words — we'll definitely keep up the good work! Warm Regards, General Manager

表扬礼宾温家瑞，热心负责、做事稳妥，搬运行李细心周到，服务态度极佳，出行体验感满分！

Hotel super acogedor, desayuno delicioso, personal super amable y ubicación muy buena!

酒店回复：Estimado se?or Jens, Gracias por su evaluación, calificación y comentariosEsto nos motiva a seguir trabajando por ustedes. Quedamos a sus amables órdenes. Saludos

Very Good and Friendly customer service and hotel clean and tidy

酒店回复：尊敬的宾客，非常感谢您对我们酒店的好评，我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！

跟朋友一起来的，感觉房间乾净又整洁，床品柔软睡得好踏实，衞浴有乾湿分离没什么异味。前台服务好热情哦，办理入住高效快捷，早餐也很好吃，会议室很大，而且还有高尔夫球场，好方便哦，棒棒的

整体体验超出预期，酒店隔音效果不错，夜间休息很安稳。早餐品类丰富，口味也不错，能满足日常用餐需求。工作人员有礼貌，响应及时，下次出差依旧会选择这里。

酒店回复：尊敬的宾客，感谢您选择欢纳酒店并给予好评！酒店紧邻深圳宝安国际机场与怀德地铁站，位置优越、出行便捷；我们以贴心周到的服务，为您打造舒适入住体验；同时配备专业健身房，满足您日常运动需求。期待您的再次光临，祝您旅途愉快！

This is a newly built hotel on the outskirts of Shenzhen, its new and clean, but it’s a 60-minute drive away from Shenzhen City Centre (Futian).

酒店回复：Dear friend, thank you for choosing Atour Fucheng Hotel. The best trip is to discover a long-lost touch of emotion at Atour. Among millions of people, neither too early nor too late, the girls are glad to have met you. Missing out leads to new encounters. Fate is that it's neither too early nor too late, but just right. Because of professionalism, we excel. Duoer is also constantly growing and hopes to provide customers with more perfect services. Let you not only have a sweet sleep and the leisure of the afternoon with the aroma of tea and the sea of books, but also a little surprise and a little touch of emotion brought by Duoer, giving time a gentle glance back. Seek a touch of warmth for your soul. I hope to receive a five-star review from you next time

房间衞生很好，服务也很好，很棒的酒店

酒店回复：尊敬的宾客，感谢您对悦辰行政公寓房间环境与设施的肯定！我们用心打理每一处细节，定期维护所有设备，只为给您呈现最乾净、舒适的居住空间 。很高兴我们的努力得到了您的认可，祝您一切顺利，欢迎常回“家”看看！