Our trip started of great, considering that our room door kept getting stuck to open. I think it was broken since the handle stayed down. We have an autistic son, and normally we book hotels with pools since that helps him relax. My son “stims” which helps him regulate and one of the ladies at the Spa came out to let us know to keep the noises down (unfortunately his sounds we need to allow him to regulate). By that time we felt uncomfortable. We apologies to the lady and both times she just kept looking at her phone without acknowledging us. The hotel is beautiful, but staff was rude. I felt very uncomfortable walking out that spa/fitness/pool area. I think it would be great to have a different exit from the pool that doesnt require going thru the spa and gyn to avoid this kind of issues that we experience.

Clean rooms, friendly staff and great location

升级了长安临街房，虽然临街但是隔音很好，酒店服务不错，很有秩序～在王府井这片，出门就是长安街。首都机场打车不到一小时，步行可达国博、天安门、故宫、人民大会堂。

酒店回复：尊敬的客人，您好！非常感谢您下榻于北京贵宾楼饭店并给予好评。您的光临，是我们莫大的荣幸；您的分享，是我们无尽的骄傲。您选择入住贵宾楼饭店，并愿意将您的美好体验与感受，以及那些令人陶醉的美图分享给更多的人，这让我们深感欣慰与感动。再次感谢您的点评与关注，衷心期待您的再次光临！

酒店有很多停车位，多晚到都不用担心没车位。

设施：齐全 衞生：乾净整洁 环境：赶海好去处 服务：周到 早餐很棒。躺在海边什么都不做。

真的非常好！工作人员都特别热情！服务特别好 走的时候还送了我咖啡 房间特别好看 我来云南住的最满意的民宿

酒店回复：听到您説这是“来云南住的最满意的民宿”，我们真的特别感动。您把旅途中最珍贵的一票投给了我们，这份信任，比什么都重要。您提到的“工作人员特别热情”、“服务特别好”，是对我们团队最大的鼓励。您还特意提到“走的时候送了我咖啡”，连离店时的小小心意都被您记在心里，我们真的觉得很温暖。我们希望，这份温暖能陪伴您离开香格里拉之后更长的路。您説“房间特别好看”，我们也很开心。每一间房的法式设计，都是我们反覆推敲、精心打磨的成果，能成为您云南之行中最美好的回忆之一，是我们的荣幸。期待您再次回到香格里拉，回到这个您口中“最满意的民宿”。祝您旅途精彩，生活常暖。

房间乾净整洁服务态度热情，周围设施齐全，大厅还有养生茶，性价比很高

酒店回复：尊敬的宾客，非常感谢您对我们酒店的好评，我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！

酒店很乾净

酒店回复：感谢您在百忙之中抽出时间来给我们好评，祝您旅途愉快，天天开心

Tranquil hotel within walking distance to town. Nice view of town from the property. Friendly and helpful staff. Room was large with medieval touches.

Room was good. Shower was amazing. Staff even better. They communicated great, were beyond professional and helpful. Breakfast is delicious. Views were stunning