I love the Retlaw, beautiful hotel and the rooms are beautiful. I have stayed there 4 times and every stay has been amazing, except this time. We stopped into the onsite bar. The bartender was unbelievably rude. She made us feel super uncomfortable along with the other patrons. One patron got up and left and rolled his eyes at her behavior. We didn’t even want to sit at the bar to have our cocktail, we took it to the room. If I was her manager I would dismiss her immediately. The gentleman the time before that was amazing friendly and super accommodating.

酒店回复：Thank you for your recent feedback. Repeat guests are always the greatest compliment, and we always appreciate seeing a familiar face back. Guests should never feel uncomfortable or unwelcome, and we apologize that certain aspects of your stay were not up to expectations this time. Your feedback is important to us, and we will make sure to forward it to the appropriate channels. We hope to see you again soon so we can have the opportunity to provide you with the great experience you've come to expect from us.Warm Regards,Michelle Angell General Manager

Breakfast was good, Hollandaise questionable, Room clean, parking good.

酒店回复：Hi AndrewThank you for your lovely review.I will pass on your feedback to the catering team.We look forward to welcoming you back to the resort in the future.Kind RegardsMichaelResort ManagerClub Mulwala Resort

这次入住体验直接拉满！房东人超级热情，提前发了详细的游览攻略，房间乾净整洁，软装温馨有氛围感，床品柔软睡得特别舒服。配套设施齐全，位置也很方便，周边吃饭逛街步行就能到，性价比超高，早餐可以直接送到房间，很好吃，因为我们入住的是两晚，还可以免费接站或送站，真的很不错，值得推荐，服务态度超棒的！

酒店回复：感谢您对可露丽法式甜舍的喜爱与支持，能为您带来一段舒适愉悦的入住体验是我们的荣幸。可露丽位于大理古城里麪，靠近北门菜市场和美食街，提供欢迎水果、早餐和下午茶、接送站以及全程式管家服务，从布置到服务我们都希望能给您家一般的感觉。再次感谢您的好评，期待您的再次入住，祝您平安喜乐。

离凡尔赛最近，性价比最高的酒店

闺蜜旅行最满意的一站，环境乾净安静，泳池水质好，紧邻洱海，拍照取景超多，服务也特别周到

酒店回复：亲爱的小仙女，太开心能成为你们闺蜜旅行最满意的一站??特别感谢你细致又走心的好评！咱们民宿始终把乾净安静放在第一位，泳池用心维护保证水质清澈，紧邻洱海随手都是绝美取景地，处处都适合闺蜜拍照打卡。能让你们一路玩得舒心、拍得尽兴、住得安心，我们心里特别温暖。闺蜜之行有山海有美景，更有我们贴心相伴～愿你们友谊长存，下次再来大理闺蜜度假，一定还要回到我们家，我们依旧备好海景好房和贴心服务等你们再来美拍慢享时光????

??t phòng t? s?m mà t?i ngày l?u trú thì l?i ???c th?ng báo b? trùng phòng, kh?ng nh?n khách, t? h?i Dù ?? ???c nh?n th?ng tin l?u trú, m? phòng kèm password vào phòng v?y mà t?i sát gi? nh?n phòng check in thì m?i báo l?i là phòng ?? có khách khác ??t, *** r?t là thi?u chuyên nghi?p và l?a d?i khách hàng

挺方便交通也挺好吃的也多

酒店回复：尊敬的宾客，非常感谢您给出的满分好评！很高兴您认可咱们便利的交通与周边丰富的美食选择，能为您带来舒心的入住体验我们倍感荣幸~期待您下次再来入住，祝您生活万事顺心，旅途愉快?

二回目の利用です。とても绮丽でよかったです。键のキーホルダーの部分が壊れてしまっても快く対応してくださりました。近くの池？川？が臭かったです

Everything was terrific!

Really enjoyed the property. It was very clean. The rooms was spacious. The property was very clean and nicely laid out. The staff was very helpful and the dinner was fantastic. Really enjoyed our stay and will return again.