Lovely spacious apartment. Very clean, big modern bathroom, kitchen with everything you need and table to have your breakfast up to 4 persons. Right at the river Saar and the centre of Saarbrücken, Sightseeing in walking distance. Restaurant downstairs is also very good.

The staff was very kind and helpful. Rooms were spacious but had no USB connectors and very few outlets and were hard to reach. Hotel is a bit outdated but there is nothing else that compares in the area. Spa with sauna and steam and huge pool is wonderful. Very strange bar area in red and black sort of a shame it is not in keeping with the rest of the hotel. Hotel is in a perfect area for shopping and exploring. Breakfast buffet was okay but hot food was not good. Food in bar and dinner restaurant was very good. Would recommend and stay here again.

Over-All a great stay, neat, clean with the coffee available 24/7. No physical presence of the staff, however 24/7 helpline was available. Stayed 5 nights and over-all a satisfied customer.

Abbiamo prenotato con la famiglia per le vacanze di Pasqua. Decidiamo di prenotare questa struttura poiché dalle foto presenti online sembrava davvero tutto molto carino, corrispondente ad un 4 stelle. Ahimè non era esattamente così. ????La struttura in generale, negli ambienti comuni è elegante e rispecchia i canoni di un 4 stelle. Molto bella e curata la hall e la zona della piscina, difatti qui si possono trascorrere ore di relax usufruendo anche del servizio Bar. Per quanto concerne la camera, ho potuto apprezzare il balcone. Belli e curati gli spazi esterni, i giardini. ???? il personale è stata una nota positiva di questa vacanza, sono stati cordiali e disponibili. ????Occorre un po’ di cura in più nei dettagli, ovvero negli oggetti e arredi che nel tempo invecchiano e quindi vanno sostituiti. Nel dettaglio le note davvero dolenti sono le camere, la pulizia e la colazione. Se avessi visto online le foto delle camere che ci sono state assegnate, non avrei mai prenotato. ????Gli arredi si presentano vecchi e non curati, un copriletto che lasciava molto a desiderare, come anche la pulizia del bagno, è stato difatti per me difficile utilizzarlo. Nel frigobar c’erano solo delle bottiglie di acqua e non era molto pulito; un paio di asciugamani non erano esattamente pulite, forse macchie del tempo? Ma ad ogni modo, anche queste vanno sostituite poiché non si può dare ai clienti asciugamani con delle macchie (vedi foto). Il set cortesia era davvero al minimo. Inoltre il mio guanciale era totalmente macchiato di giallo, un dettaglio da lasciare esterrefatto chiunque. Per fortuna porto con me sempre qualcosa di mio da poter utilizzare in questi casi. ????La colazione è stata davvero deludente: ci sono stati serviti croissant del giorno prima,duri e spacciati per freschi, fette biscottate e confetture, yogurt, qualche panettone, panini, qualche fetta di prosciutto e formaggio messi in un vassoio senza cura alcuna. Una colazione che forse servono in 2 stelle. ???? purtroppo le stoviglie ed alcuni bicchieri presentavano macchie, non erano presentabili. Tutti questi dettagli possono essere visualizzati nelle foto che allego a questa recensione. Davvero non si può tenere una struttura in queste condizioni, bisogna curare tanto la pulizia e sostituire gli oggetti usurati.

STAFF were very nice, but the poil and hot tub not working and if i had known we wouldnt have stay!

Brice at the front desk was our initial nice experience. He was very professional, kind and friendly. The room was wonderful and very comfortable. My favorite part was the breakfast which was delicious.

酒店回复：Thanks for the thoughtful review Anna. Brice deserves all the accolades he receives and is one of our Rock Stars at the front desk. I'm also very pleased to hear you enjoyed our breakfast as we have put a lot of thought into what we have available. We appreciate your time and hope to see you again soon.

Nice hotel in very good location, a block from the beach, 10 min walk to city center

Enjoyable and pleasant stay at this hotel for 2 nights. Great location, near the train station and walkable to the city centre and tourist attractions. Check in and out were smooth and fast, service staff were excellent. Room is of acceptable size, clean and bed is comfortable. Quiet stay. Highly recommended.

酒店回复：Dear Guest,Thank you very much for sharing your kind feedback following your recent stay with us. We’re delighted to hear that you enjoyed a pleasant and comfortable experience, and that our location, close to the train station and within walking distance of the city centre, was convenient for your visit.It is especially rewarding to know that our team contributed positively to your stay, and that you found the check-in and check-out process smooth and efficient. We’re also pleased that you appreciated the cleanliness of the room, the comfort of the bed, and the quiet atmosphere.Thank you as well for your recommendation. We truly hope to have the pleasure of welcoming you back again on your next visit to Granada.Best regards,Catalonia Granada

I had called several times for issues on my bill. I was told each time the manger would call, but never did. Horrible.

Very nice hotel in a great location. The parking is confusing, it's hard to know if you're in a hotel spot. Our 22nd visit and I would go back