service was great and location is quite convenient

Gute lage, gute Ausstattung, and es w?re sch?n wenn die Vermieter mehr auf Sauberkeit und Funktionen der Beleuchtung achten würde, es gingen Lampen nicht, Lampenschirm nicht vorhanden, dreckige Tasse im Schrank, Silberfischchen im Bad.

Perfetto

Bien, il faisait un petit peu froid dans la chambre Pas possible de régler le chauffage

酒店回复：Nous vous remercions d'avoir partagé votre expérience .Lors d'un prochain passage n'hesitez pas a nous informer de vos soucis nous sommes a votre service pour ameliorer votre séjourA bient?t

The hotel is located close to bus and tram stops, which are a few stops away from the city centre. There are many food options nearby hotel. The room has basic amenities. Note that there is only one lift in the hotel. On the day of checkout, the lift is not operating. While we were carrying our luggage down from level 2, one staff saw and offered to help, which is very much appreciated.

酒店回复：Thank you for taking the time to share your feedback following your recent stay with us.We’re pleased to hear you found the hotel conveniently located with easy access to public transport and nearby dining options. It’s also great to know our team member was able to assist you with your luggage during the lift issue, your appreciation will certainly be shared.We do apologise for the inconvenience caused by the lift not operating on your departure day. We understand how frustrating that can be, especially when travelling with luggage, and we appreciate your patience.We hope to have the opportunity to welcome you back again in the future.Kind regards,GabbyDuty ManagerFour Points Flex by Sheraton Edinburgh

Superlativo

The staff were all very helpful and accommodating. Room was cleaned every day. Amazing view over the marina and very central!

Zeer vriendelijk en behulpzaam personeel, schone en goede kamer. Prima locatie in de stad, let wel op eenrichtingsverkeer voor het parkeerterrein!

Someone needs to tell the reception staff that if they give a passenger's reserved room to someone else, they shouldn't, and if they do sell that room, they can only upgrade the conditions, not downgrade it and give the disabled room. The hotel had no charm except free parking, the spaces were poor quality, the services were at the level of a 3 or 2 star hotel, half the price was too much, the distance from the metro was more than 20 minutes, and the staff did not care about the guests. I will never return to this hotel.

Lovely room. Quiet, warm and comfortable The host was very helpful too

酒店回复：Thank you for your lovely review. it was a pleasure meeting you and hope the trip home was good. Kind regards Martin & Eileen