???? ??. ??? ?? ??? ????, ????. ????? ?? ?? ?. ???? ??? ???? ?? ???.????? ????? ?. ?? ??? ?? ??.

酒店回复：Bula Vinaka,Thank you for your feedback and for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience you experienced during your stay. This does not reflect the standards we aim to provide at Yue Lai Hotel, and we will be addressing this with our housekeeping team to ensure improvements are made.Regarding the e-booking system, kindly note that this is a new online booking process, and we understand that not all guests may be familiar with the platform and its procedures. Online payments are temporarily held and will be refunded back to your account after check-out.We truly appreciate your understanding and value your feedback as we continue to improve our services. Please feel free to contact our front desk should you require any further assistance.Vinaka and Kind regards,Yue Lai Hotel Management

Clean but dated room. Annoyingly you have to request cutlery and plates from reception, which was closed when I arrived. Little IGA across the road is handy but couldn't eat the salad I'd bought. Appreciated the lounge in room!! A nice quiet spot to break a journey.

Everything was terrific!

Great place and the workers are real attentive.

酒店回复：Thank you for taking the time to complete the survey. We sincerely appreciate your continued stay with us and look forward to welcoming you back again soon. If there is anything we can improve, please do not hesitate to let us know. We value your feedback.

Excellent location and staff were very kind and helpful. The room was very clean. We recommend this place strongly.

Nice view and friendly host

Location is good. Close to airport. Good for crossover to the next resort. View from the breakfast restaurant is amazing. Good start for the trip. People here in this hotel are very friendly.

An unassuming property away from the crowds in early May. Still within walking distance to Skogafoss (save the parking fee). Self-checkin was super convenient. Breakfast had a variety of breads, cereals, hot items, skyr, yogurt, jam and toppings. Bathroom was a bit small but had all necessary pieces.

staff accomodating

Very good, kind and very hospitable and respectful, 100% approved and recommendable..