R?tt s? skrabbigt st?lle men v?rdinnan va j?ttetrevlig

Easy and friendly check in

房间乾净整洁，床品舒适睡得很安稳，前台服务热情贴心，位置便利出行方便，整体环境安静雅致，性价比超高，下次还会选择入住！

酒店回复：【入住即享24小时管家贴心服务，免费小食，免费停车，独栋物业】 亲爱的客人～非常感谢您的入住及赞赏，很高兴为您的旅途带来一抹美好的回忆，我们用心服务每一位来到我们家的小伙伴都能把这里当做您在旅途中的家，一个温暖的港湾～您的支持与鼓励就是我们前行的动力，欢迎您常回家～期待与您再次相约～

这家万豪万枫环境雅致，房间比较大，服务贴心周到，客房隔音佳，夜间入住十分安静。出行便捷，步行数分钟可达地铁站与海边沙滩，毗邻奥特莱斯购物方便，周边餐饮店繁多，但口味一般，另外早餐品类一般。

酒店回复：感谢认可，后会有期！??

Personale e colazione davvero buoni

Safe parking, nice restaurant with good menu

Need maintenance. No hot water. We made a reservation for the castle and the palazo and they placed us on another place stating that it was better. After our strong claim they agreed to change us. Not a pleasent experience

酒店回复：Dear Renzo,Thank you for your feedback. We are sorry to hear that your stay was not entirely to your liking.Regarding your room allocation, our records show that you held two separate bookings for different room categories during your stay. We received a specific request from your family asking us to ensure you could remain in the exact same room for the entirety of your visit without the hassle of having to pack and move mid-stay. Because the room category you had booked for your final night was not available for the first two nights, we opted for the best alternative room available in our Scuderie building, upgrading your first two nights to accommodate this family request and provide you with seamless comfort.We are truly sorry that this accommodation did not meet your personal preferences. However, as soon as you expressed your dissatisfaction after your first night, our team immediately took action to rearrange our upcoming arrivals and transfer you to the specific room you had booked for your third night.We must admit we are quite saddened by this online review, as your party left us a beautiful and deeply appreciative message in our physical hotel guestbook upon departure. We always strive to act with the best intentions for our guests' comfort, and it is disheartening to learn that our efforts to accommodate your family's special requests resulted in an unpleasant experience for you.We thank you for your stay and wish you the very best in your future travels.Warm regards,Guendalina & the team at Castello Dal Pozzo

Super g?te les lits sont confortables il y a de la place et tout ce qu’il faut pour passer un bon séjour les seuls vrais problèmes c’est la pression de l’eau dans la douche et que certaines portes grince (pensez à apporter du WD40??)sinon très bonne expérience

Ideal for airport

This property was an unexpected gym! It was a tiny living room boutique hotel with beautiful grounds and very helpful staff. Restaurant was excellent. Sleepy little town but perfect for a very relaxing stay.