First of all the food is too good and the all staff is very much polite and helpfull Stay is very comfortable nd very much hygienic Beyond the food, the chef Basit was warm, attentive, and passionate. Their attention to detail and commitment to guest satisfaction truly stood out. From the appetizer to dessert, the pacing of the courses was spot-on, and each bite was better than the last.

The staff were very helpful. The rooms were great the food was amazing

这个民宿特别好、经常来这里住..乾净方便 设施齐全：衞生乾净：环境：温馨 服务：也特别好..自助入住.还有停车位.还会再来的

The room was ok. The staff at check on was more interested in chit chatting with each other. Unfortunately, i had the clerk that liked to do many other things instead of taking care of my reservation. The other clerk took 3 people in the time it took the clerk to handle my check in. I needed to stay a 2nd night and they wouldn't allow me to book thru *******. My first night thru ******* was $97 + tax. The 2nd night they charged $119 + tax. The breakfast is a conglomeration of a few hotels and the person checking room cards must've been a prison guard at one time.

Staff and guests were super pleasant to be around. Cabin was unique and comfortable. Great stop before getting to Gatlinburg however, I wish we had stayed a couple of days before heading on.

I was impressed with the modern amenities and how well-maintained everything was

酒店回复：Dear Valued Guest,Greetings From Grand Richmond Hotel!Thank you for your kind feedback. We are delighted that you were impressed by our modern amenities and the overall upkeep of the hotel. We look forward to welcoming you again on your next visit.Best Regards, Management Team

Posto molto bello, ma il personale ancora meglio, molto gentile e competente, cibo buono. Mi sono trovata molto bene

酒店很好！

What a fantastic experience! This was a bit treat for me and my partner for our anniversary and it was 100% worth it. The hotel was beautiful and the staff were incredibly friendly and welcoming. The spa was amazing and spotless. The great thing is it wasn’t over crowded- they want to give their guests the best experience so there is plenty of room in the spa. My treatment was fantastic. Dinner was delicious. I could not fault it in anyway !

Katastrophaler Aufenthalt – absolut nicht wie beschrieben Dieses Hotel hat rein gar nichts mit dem zu tun, was in der Beschreibung und auf den Fotos versprochen wird. Fangen wir beim ?Pool“ an: Es gibt schlicht keinen. Punkt. Dafür aber gro?e Versprechen im Angebot. Der angeblich ?saubere Privatstrand“ entpuppte sich als ungepflegter, dreckiger Strandabschnitt, der mit den Bildern aus der Buchung ungef?hr so viel gemeinsam hat wie ein Parkplatz mit einer Postkarte aus der Karibik. Die Einrichtung ist komplett abgenutzt und veraltet – M?bel kaputt, alles wirkt lieblos und heruntergewirtschaftet. Wohlfühlen? Fehlanzeige. Besonders dreist: All Inclusive war gebucht, vor Ort hie? es dann pl?tzlich, Essen und Getr?nke seien nicht inklusive. Man durfte also für mittelm??iges Essen und billige Getr?nke extra zahlen. Absolute Abzocke. Insgesamt: Irreführende Beschreibung, falsche Fotos und leere Versprechen. Dieses Hotel lebt offenbar davon, G?ste mit sch?nen Bildern zu k?dern und dann eiskalt zu entt?uschen. Wir würden hier nie wieder buchen und k?nnen nur dringend davon abraten.