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Charming chateau, calm surroundings, and very welcoming staff. The room was spacious and clean, breakfast was good, and we really enjoyed our stay!
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Overall a very great stay. TV remotes were a little hard to get the hang of, but still a very good experience.
酒店回复：Hello John,Thank you for your feedback! We're glad to hear you had a great overall stay. Your comments about the TV remotes will be noted for future improvements. We appreciate your insights and look forward to welcoming you back for another enjoyable experience.
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Great convenient location, clean room and facilities.
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Incredible place. History, attention to details, ambiance, food - just perfection!
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We stayed on the second floor in room 2416 and took the elevator to the second floor, walked to the farthest end of the hallway and then had to go down two flights of stairs with our luggage. When we arrived at the second 2nd floor we again had to walk all the way back. Floor is carpeted and the carpet is buckling and there are tripping hazards every ten yards. Just seemed very tired and although clean, lacking maintenance. My wife and I would not return.
酒店回复：Hello Michael, thank you for taking the time to leave a review on your recent visit with us. We do hope there were aspects of your stay you enjoyed, but sorry to hear of some disappointments and have forwarded your comment regarding the hallway carpet to our housekeeping and maintenance management team to investigate and action. We appreciate the feedback and thank you for your business.
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Hotel is very clean as well as our room. The gentleman that checked us in was very nice and professional, he explained everything perfectly from amenities to what time they served breakfast. I love this location and will come back.
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酒店非常有特色，藏式装修非常漂亮，房间有氧气机，大堂经理 Anne 体贴又细致，因为下雨看到我们到门口拿伞迎接了我们为我们倒了驱寒的姜茶，还有欢迎哈达，房间也给我们升级了高楼层山景，真是太感动了，早上又提醒我们天气情况，周边景区/餐厅也介绍的明明白白，是一场舒适有温馨的入住体验。
酒店回复：尊敬的贵宾您好，感谢您选择入住选择迪庆·香格里拉大酒店并抽出宝贵时间给予酒店五星入住点评，作为香格里拉集团的回归之作，酒店自2015年起便在这片雪域高原绽放着自己独有的魅力，感谢您对酒店前台同事Anne服务的肯定，为每一位客人定制殷勤真挚的服务，让来到这里的客人感受完美的体验是我们的荣幸。期待与您的再一次“香”遇，顺祝您及家人万事顺意、平安健康、旅途愉快。
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订的是套房，正好赶在毕业典礼前，能有房很幸运！酒店位置优越，去哪里都很方便，去城里还可以坐Bus，超赞
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不错，性价比高
酒店回复：尊敬的宾客您好，感谢您对我们的认可，客人的每一丝需求都是我们真诚为之努力的方向。我们一定更加努力，打造五星级水准，期待下一次的出行，我们能为您创造更加完美服务。
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Great location fantastic service lovely walks slightly on the pricey side
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