We had a 7th floor room with sporadic AC. The AC vents blew air in your face when sleeping. The shower was not a 5 star room shower. The meals were fair and you were required to purchase 2-3 courses for a set price. We had to pay for breakfast and it was worse than all the 5 star hotels we previously stayed at on our trip. The other hotels offered a free breakfast. Front desk service was sporadic and made an awful first impression. Not enough staff in the restaurants in off season. I do not know how they plan to handle the summer. Bottom line, stay somewhere else for the money. This hotel does not offer a five star experience but they do charge a five star price.

Nice pool area Very attentive staff Rooms quiet big

Clean lovely rooms, great breakfast, easily accessible

房间很清洁 高层景观很不错 服务周到细致

酒店回复：Dear guest, Thank you for sharing your amazing feedback. We are delighted you had a great overall experience with us and we hope to welcome you back again soon, CheersAmanda

Chambre propre et produits d'hygiène top qualité. Juste le pommeau de douche de la baignoire qui fuillait. Personnel agréable, sauf le réceptionniste qui nous a accueilli à notre arrivée (pas de bonjour, pas de sourire, très peu avenant) et nous avons été dérangés 2 fois par la femme de ménage (une fois car elle voulait verifier que le canapé lit était prêt et le lendemain avant notre départ pour savoir à quelle heure nous rendions la chambre) Parking spacieux et

Super accueil vélo, on est très bien accueilli, vélo à l'abri. On recommande le p'tit déj continental pour un tarif très raisonnable. Belle chambre, on a adoré et on recommande

5 star not for ease of filling this form in but because it was genuinely 5 star. 1. Very welcoming 2. Nice room 3. Decent dinner with good help on the gluten free selection 4 extremely good breakfast with really friendly helpful staff 5. Great with the dog 6. Nice garden 7. Great price. I won't grovel but thank you

酒店回复：Dear Brian, Thank you for such a thoughtful review. We’re really pleased you enjoyed your stay — from the welcome and the room to dinner, breakfast, and the garden. It’s especially nice to hear the team were helpful with the gluten free options and made both you and the dog feel at home.We also appreciate the comment on value for money. No grovelling required, but thank you very much for taking the time to leave such genuine feedback — it means a lot to all of us.Kind regards Gavin and the team

staff 10 out 10 breakfast nice outdoor pool cold could do with a hot tub

酒店回复：Dear GrahameThank you for staying with us and for taking the time to share your review. We are delighted to hear how much you enjoyed your stay, and especially pleased that our team helped make your visit memorable.We are excited to share with you the planned installation of hot tubs later this year, we hope you will have the opportunity to enjoy them during your next stay with us.We look forward to welcoming you back again soon.Kind regards,The Alfriston Team

お部屋にキッチンがあったり、施设内にBBQスペースがあったり、楽しく过ごせるアパートメントです。スーパーも近くにあり、连泊におすすめです。

The hotel was lovely. Friendly staff and great amenities. I would particularly like to mention Victoria & Itumeleng at the front desk. We had an issue with our return transportation to Johannesburg. Victoria & Itumeleng worked tirelessly to ensure we had the transportation at the price we were promised. We really appreciated the help.

酒店回复：Dear Edith,Thank you for your feedback, and for taking the time to write about your visit. We truly value all feedback received from our esteemed guests.We are delighted to hear that you had a lovely stay at Bakubung Bush Lodge. It's great to know that you found our staff friendly and appreciated our amenities.We will definitely pass your special mention to Victoria & Itumeleng for their exceptional service in resolving the transportation issue promptly.Thank you once more for the feedback, we all look forward to welcoming you back to Bakubung soon.Warm RegardsGeorge MokotediGeneral Manager