We had a 7th floor room with sporadic AC. The AC vents blew air in your face when sleeping. The shower was not a 5 star room shower. The meals were fair and you were required to purchase 2-3 courses for a set price. We had to pay for breakfast and it was worse than all the 5 star hotels we previously stayed at on our trip. The other hotels offered a free breakfast. Front desk service was sporadic and made an awful first impression. Not enough staff in the restaurants in off season. I do not know how they plan to handle the summer. Bottom line, stay somewhere else for the money. This hotel does not offer a five star experience but they do charge a five star price.

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