Front desk staff was very helpful; the only issue I had was the pullout mattress was like a pancake. I felt the springs when sleeping; I asked for a new mattress and they weren’t able to replace it but did send extra bedding.

真的选择正确，这间酒店位置方便，可以走行至独克宗古城。整体装修不错，房间宽敞和设备齐全，露台还有洗衣干衣机，住上几天也十分方便。早餐也不错有九方格式加米线。员工们也很帮忙，有需要时也会马上处理。

酒店回复：【云野凤晚】有幸遇见，感恩您的厚爱！【医疗级弥散供氧】舒缓高反、【中央空调】恒温舒适，【巨幕投影】惬意追剧，【天然鹅绒被】蓬松保暖、【慕斯床垫】酣然安睡，【戴森吹风机】、【TOTO马桶】提升衞浴质感，【小冰箱】保鲜储放、【消毒柜】洁净安心，【贴心早餐】一对一服务，尊享专属礼遇。雅致宋式院落，近邻独克宗古城，细节用心、品质就位，我们一定砥砺前行，不忘初心！愿香格里拉的星光与晚风温柔相伴，【云野凤晚】期待与您再次相逢?

what an amazing stay at freycinet resort! the room was cozy, great warm meals for breakfast and most importantly unbeatable views from the room.

This is a very lovely property Our room had a view over the town. The interior decor is fresh and contemporary The bathroom is new and sparkling clean

酒店回复：Dear Donna, Thank you for your kind words. We are delighted that you enjoyed the setting, the contemporary feel of your room, and the spotless bathroom. ?? We would be pleased to welcome you back to Hotel Větru?e on a future visit. Wishing you all the best Your Hotel Větru?e team

It was a nice hotel with great facilities such as swimming pool, restaurants and grand lobby. Breakfast is great too.

A very nice and welcoming hotel Friendly staff and spacious rooms Breakfast was very good

入住体验挺好，床品质感不错，睡着蛮舒服的。早餐花样多，也合胃口，出行住这里很合适

酒店回复：??休憩惬意 餐食丰富可口??十分感谢您的认可，柔软舒适的床品能让您安心入眠，种类丰富的早餐也收获了您的喜爱，我们倍感欣慰。这里兼具舒适居住体验与可口餐食，很适合出行旅居。我们会持续优化床品与早餐品类，用心完善各项服务，坚守良好品质，期待您后续出行再次选择我们，祝您旅途愉快。

We emailed and asked if possible could we have a quiet room in adult section. Which we were given , we didn’t hear anything for the 11nights . We arrived late and were given welcome drinks and are phones set up with WiFi and told all the information needed. We only had a quick tour of hotel as it was so late . We asked for a kettle and more coat hangers which were delivered within 10min. Having stayed at residence and signa we enjoyed this hotel more . The staff were exceptional all over the hotel. We eat lunch at tiny bites which we really enjoyed especially the Korean chicken . We also used one of our al a carte allowances there and it was one of the best meals we had. The goat 24/7 was ideal especially when we first arrived also when we had a 6pm pickup. We didn’t pay for late check out we used the spa , which really wasn’t an issue . The only negative we found was in the buffet , the food wasn’t always as hot as we liked . Also a few staff looked the other way when they saw u were looking for a table . Some tables wasn’t cleaned and a lot of dirty plates left on them . Also ordering drinks could be an issue . We enjoyed it so much we are hoping to return in October.

房间挺乾净，还有免费饮品，半海景房可以看到海，窗帘有点不好拉，其他都还可以。

酒店回复：亲爱的客人，衷心感谢您对我们的支持并给予如此美好的评论！我们很高兴能为您带来一个愉快的住宿体验，您的支持和肯定对我们来说意义重大，我们期待再次为您提供卓越的住宿体验。Yours Sincerely,Hotel ICON

每年出差个把月，以往的经历还好，这次真的是体验感很差。早上七点钟楼上就开始装修，电钻声，搬床声，敲击声等等层出不穷，根本没办法好好休息。沟通了三四次都没有彻底解决。入住之前要慎重，确认没有装修再考虑

酒店回复：尊敬的宾客:非常抱歉此次入住让您失望，对此我们深表歉意，对您提到的问题我们会积极沟通，感谢您的帮助，希望在您的下次下榻之时为您提供满意的入住体验，也希望桔子崑山开发区前进东路酒店会成为您在崑山的首选。