Such a beautiful stay, very clean & staff were amazing. The mood is nostalgic and so calming, especially sitting by the fire. Highly recommend for a winter stay.

Afternoon, as I'm a regular customer, my stay at your accommodation is very customer caring which is why I feel more comfortable there. It has everything I required, especially when I'm on a FIFO that it can be very tiring for me to drive home to Yarrabah especially when you're sitting in a plane for an hour & a half. So be sure & ready for another booking for another overnight cap with the usual another Sunday overnight stay followed by another 2 night (Friday, Saturday) again, great work Team Balaclava Hotel for making my stay very comfortable, yours sincerely Cornelius.

Mình ??t ? ?ay vì th?y khách s?n m?i xay, ??p th?t mng ?, t?t c? ??u sang và ??p ?úng gu c?a mình, l?n sau mình s? d?n ng??i than ??n ? ?ay, nhan viên c?ng than thi?n h? tr? mình

酒店回复：C?m ?n b?n ?? chia s? tr?i nghi?m c?a mình khi l?u trú t?i khách s?n KLY. KLY r?t vui khi ???c b?n l?a ch?n là n?i l?u trú trong d?p này. R?t hi v?ng ???c ?ón ti?p b?n trong l?n ti?p theo . KLY xin chan thành c?m ?n và h?n g?p l?i ?!

Es un hotel magico. Te das cuenta nada mas llegar a la puerta. Tiene ek encanto de estar en un sitio autentico. Una comida especracular con el mejor producto posible. Y unos balnearios de ensue?o. Un hotel para disfrutarlo en todos los serviciis que ofrece.

Está muy bien ubicado para lo que necesito, muy buena atención y muy buenas las instalaciones

酒店回复：Estimado huésped PabloNos alegra saber que la ubicación de nuestras instalaciones fue conveniente para sus necesidades y que tanto la atención brindada como la calidad de nuestras instalaciones cumplieron con sus expectativas.Seguiremos trabajando para mantener la excelencia en cada aspecto de nuestro servicio y buscar superarnos en cada visita.

C'était parfait, j'ai déjà eu l'occasion de faire des h?tels 5 étoiles, jamais l'accueil n'a été aussi parfait et personnalisé.

Excellent service, friendly and helpful staff, very neat rooms,definitely recommend it, and I’ll be back on my next trip.

Всё отлично! Несколько раз продляла проживание, так как не хотела уезжать в более людный Дананг

Our recent stay at Villa Le Blanc Gran Meliá was nothing short of outstanding. From the moment we arrived until the day we left, we felt genuinely welcomed and cared for by an exceptional team whose attention to detail and professionalism made all the difference. A very special thank you to the entrance and parking team — Luis, Manu and álvaro — for setting the tone from the very beginning with their warm welcome and seamless assistance. At reception, Quicus and Adriana ensured that everything was handled with efficiency, kindness and a personal touch that made us feel truly valued. The concierge team — Antonia, Andrea and Alejandro — were simply incredible. Their dedication, responsiveness and thoughtful recommendations elevated our entire experience. Dining was another highlight. The team at the restaurant for breakfast and dinner — Rubén, Cristòfol, Lucía, Miguel, Leo, Adriana and Nadia — consistently delivered not only excellent food but also impeccable service, always attentive, friendly and genuinely engaged. At the bar, Yundri, Fran and Daniel created a relaxed and welcoming atmosphere, making every moment enjoyable with their professionalism and great energy. Equally important, we would like to recognise the team members who work behind the scenes — housekeeping, kitchen staff, gardeners and all those not always visible. Their effort, care and dedication are clearly reflected in the flawless environment, quality of the food, and overall experience. Without them, this level of excellence would not be possible. Villa Le Blanc stands out for its combination of outstanding service, attention to detail, excellent gastronomy and a team that genuinely cares about its guests. We leave with wonderful memories and a strong desire to return. Highly recommended.

First rate service and cuisine! Was very impressed by personnel.