Breakfast was great! Room was clean

服务很不错，整体都很好，可能美中不足的是早餐品类略少，然后房间里没有提供客人的饮用水

This was our first visit to Costa Rica, and we're so glad we stayed at Plantet Hollywood. The property team exceeded our expectations and we're so grateful for everything! Staff members were professional, authentically enthusiastic, lively and organized. Kev who was our dedicated Concierge checked on us frequently and always professional. Many thanks to you Kev! Pura Vida!

酒店回复：Thank you for sharing such a wonderful review. We are delighted to know that your first visit to Costa Rica was made even more memorable by your stay with us.It is especially rewarding to hear that our team exceeded your expectations with professional, genuine, and lively service. We truly appreciate your kind recognition of Kev and will be pleased to share your gratitude with him.Pura Vida, and we hope to welcome you back for another unforgettable stay.Planet Hollywood Costa Rica by Royalton – An Autograph Collection All-Inclusive Resort.

Sehr gutes Hotel und Top Lage

Perfect staff and excellent accommodations. 30th anniversary celebration at a perfect hotel.

Excellent service from the staff, couldn’t have been more helpful organising taxis for us. Well stocked bar,

Wow! What a hotel! Stuff is very young and perfect!

Reasonable price with a big room and private bathroom.

提前打电话谘询过可以携带宠物然后下的订单，服务热情规范。还赠送了晚安奶，门口停车非常的方便，一楼还有免费自取的矿泉水，大厅乾净明亮，房间装修设计也很温馨。建议来罗平有入住需求的家人们优先选择入住罗平大酒店

酒店回复：尊敬的宾客，您好，非常感谢您在罗平众多酒店里麪选择我们，也非常感谢你入住期间给我们提出的建议。能让您和您的爱宠在酒店住的舒心是我们的荣幸，希望您下次再来罗平罗平大酒店依然是您的首选，祝您旅途愉快，工作顺利。

The staff is extremely nice and friendly, especially in the restaurants. Very welcoming. Good location for excursions. Absolutely excellent restaurant! Modern hotel decor. But it is not a 5 star hotel: Oddly, they only give you one towel per person to use at the pool and they keep your key hostage and threaten with a fine if you do not return the towel (not a five-star way to treat paying guests). Water bottle in room only on the first night. Closet hangers have hooks so you don't steal them. There is no turndown service. TV has only Italian language channels. Loungers by infinity pool very uncomfortable.